IAM SRE Engineer II — FedRAMP & Automation

F5; Reston (OR); On-site; USD 114,000 - 172,000; Full time

Job summary

F5 is seeking a Site Reliability Engineer II to join the Operational Support Systems (OSS) within the Security & Distributed Cloud organization. The role focuses on IAM for FedRAMP environments, ensuring identity workflows are secure and reliable across global infrastructure.

You will automate provisioning, manage IAM tickets, and collaborate with IAM and engineering teams to optimize deployment pipelines, while contributing to documentation and on-call support.

Qualifications

• Bachelor’s degree in computer science, information technology, or 4+ years of relevant technical experience.
• Experience onboarding and supporting users and applications in FedRAMP-authorized environments; Moderate/IL4/IL5 experience a strong plus.
• Experience managing inbound IAM workflows, including provisioning, deprovisioning, and auditing RBAC systems.
• Familiarity with Identity Provider systems such as Okta and Entra ID.
• Working knowledge of NIST SP 800-53, FedRAMP authorization frameworks, FISMA reporting requirements, and DISA STIGs.
• Proficiency in scripting and workflow automation using Python, Bash, or PowerShell.
• Experience designing and optimizing automation pipelines for workflow deployment and integration.
• Familiarity with Infrastructure-as-Code (IaC) tools such as Terraform or Ansible.
• Deep hands-on experience in AWS and GCP supporting IAM, including creating and managing service accounts, designing custom roles, and implementing tailored security policies
• Strong technical writing skills with the ability to create and maintain detailed documentation that supports operational workflows and troubleshooting processes.
• Experience working with ticket management systems, such as Jira, GitLab, and ServiceNow.
• Proven ability to troubleshoot issues, address technical escalations, and collaborate across geographically distributed teams.

Responsibilities

• IAM Operations: Manage IAM workflows such as access provisioning, deprovisioning, permissions updates, and identity-related escalations to support secure and efficient operations.
• Ticket Management: Resolve IAM-related tickets via Jira, GitLab, and ServiceNow, meeting SLA requirements and ensuring high-quality resolutions.
• Automation and Workflow Optimization: Write and maintain scripts using Python, Bash, Selenium, or PowerShell to automate provisioning, compliance reporting, and repetitive IAM tasks such as access management updates.
• Build and Enhance Automation Pipelines: Collaborate with IAM and engineering teams to design, configure, and troubleshoot automation pipelines for managing deployments and ensuring efficient identity-related workflows.
• Documentation: Write and maintain clear and thorough documentation for IAM workflows, automation scripts, pipeline configurations, and system troubleshooting processes to ensure operational clarity for the team.
• Identity Provider Migrations & Consolidation: Assist in IdP migrations for systems such as Okta and Entra ID and consolidate duplicative IAM systems as part of mergers and acquisitions (M&A). Ensure scalability, availability, and security during integration efforts.
• Monitoring and Alerting: Deploy monitoring tools, such as Prometheus, Grafana, and Splunk, to track IAM system health and resolve potential risks before they impact operations.
• On-Call Support: Participate in an on-call rotation, responding to urgent escalations and restoring services quickly for IAM-related outages.

Job description

F5 is seeking a Site Reliability Engineer II to join the Operational Support Systems (OSS) within the Security & Distributed Cloud organization. The role focuses on IAM for FedRAMP environments, ensuring identity workflows are secure and reliable across global infrastructure.

You will automate provisioning, manage IAM tickets, and collaborate with IAM and engineering teams to optimize deployment pipelines, while contributing to documentation and on-call support.