Hyundai Service Advisor

Steven Hyundai; Harrisonburg, Northern (VA, KY); Hybrid; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Plan

Paid Time Off

Paid Training

Employee Discounts

Career Advancement Opportunities

Job summary

Steven Hyundai, part of the Steven Automotive Group, is seeking a driven Service Advisor who values relationships, clear communication, and customer care. You’ll be the key link between customers and the Service Department, guiding them through needs, repairs, and timelines.

This role offers $80,000+ annual earning potential, with incentives tied to performance. Join a family-owned dealership that rewards hard work, provides benefits, and growth opportunities within a supportive team.

Qualifications

• Service Advisor experience preferred.
• Strong automotive knowledge and customer-service skills.
• Excellent communication and relationship-building abilities.
• Motivated, professional, and organized.
• Ability to thrive in a fast-paced environment.
• Valid driver's license and acceptable driving record.

Responsibilities

• Build strong relationships with customers and earn their trust.
• Write accurate repair orders and identify service needs.
• Recommend maintenance and repairs based on customer needs and technician findings.
• Clearly explain repairs, pricing, and timelines.
• Keep customers informed throughout the repair process.
• Work closely with technicians and Service Management.
• Obtain authorization for additional repairs.
• Review completed work and ensure a smooth vehicle delivery.
• Build repeat and referral business through exceptional customer service.

Skills

Service advisor experience

Automotive knowledge

Customer-service skills

Excellent communication

Relationship-building abilities

Motivated, professional, organized

Valid driver’s license

Job description

## **Service Advisor – $80K+ Earning Potential!**### **Join a Winning Team!**Steven Hyundai, part of the growing, family-owned **Steven Automotive Group**, is looking for a driven **Service Advisor** who knows how to take care of customers, build relationships, and keep the Service Department moving.If you’re experienced, motivated, and ready for an opportunity where your performance can directly impact your income, **we want to talk to you!**### **The Opportunity**As a Service Advisor, you’ll be the key connection between our customers and our Service Department. You’ll help customers understand their vehicle’s needs, recommend services and repairs, communicate with technicians, and make sure every customer receives a great experience.### **What You'll Do*** Build strong relationships with customers and earn their trust.* Write accurate repair orders and identify service needs.* Recommend maintenance and repairs based on customer needs and technician findings.* Clearly explain repairs, pricing, and timelines.* Keep customers informed throughout the repair process.* Work closely with technicians and Service Management.* Obtain authorization for additional repairs.* Review completed work and ensure a smooth vehicle delivery.* Build repeat and referral business through exceptional customer service.### **Compensation****$80,000+ ANNUAL EARNING POTENTIAL**Your experience, performance, and ability to build customer relationships can directly impact your earnings.### **Benefits*** Medical, Dental & Vision Insurance* 401(k) Plan* Paid Time Off* Paid Training* Employee Discounts* Career Advancement Opportunities### **Why Steven Hyundai?****Family-owned. Growing. Opportunity-driven.**Join a dealership group where your hard work matters, your performance is recognized, and there are opportunities to grow your career.### **Equal Employment Opportunity**Steven Hyundai is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.## Qualifications### **What We're Looking For*** Service Advisor experience preferred.* Strong automotive knowledge and customer-service skills.* Excellent communication and relationship-building abilities.* Motivated, professional, and organized.* Ability to thrive in a fast-paced environment.* Valid driver's license and acceptable driving record.