Hyundai Service Advisor

SODA BROS HHY 1 INC; Harrisonburg (VA); On-site; USD 48,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Plan

Paid Time Off

Paid Training

Employee Discounts

Career Advancement Opportunities

Job summary

Steven Hyundai is seeking a driven Service Advisor to connect customers with our Service Department, explain needs, and ensure a great experience. You will help customers understand repairs, pricing, and timelines, and coordinate with technicians to keep the service flow moving.

The position offers $80,000+ annual earning potential, with benefits including medical, dental, and vision insurance, a 401(k) plan, paid time off, paid training, employee discounts, and career advancement opportunities.

Qualifications

• Service Advisor experience preferred.
• Strong automotive knowledge and customer-service skills.
• Excellent communication and relationship-building abilities.
• Motivated, professional, and organized.

Responsibilities

• Build strong relationships with customers and earn their trust.
• Write accurate repair orders and identify service needs.
• Recommend maintenance and repairs based on customer needs and technician findings.
• Clearly explain repairs, pricing, and timelines.
• Keep customers informed throughout the repair process.
• Work closely with technicians and Service Management.
• Obtain authorization for additional repairs.
• Review completed work and ensure a smooth vehicle delivery.
• Build repeat and referral business through exceptional customer service.

Skills

Automotive knowledge

Customer service

Communication skills

Relationship building

Organized

Job description

Service Advisor – $80K+ Earning Potential!Join a Winning Team!Steven Hyundai, part of the growing, family-owned Steven Automotive Group, is looking for a driven Service Advisor who knows how to take care of customers, build relationships, and keep the Service Department moving.If you’re experienced, motivated, and ready for an opportunity where your performance can directly impact your income, we want to talk to you!The OpportunityAs a Service Advisor, you’ll be the key connection between our customers and our Service Department. You’ll help customers understand their vehicle’s needs, recommend services and repairs, communicate with technicians, and make sure every customer receives a great experience.What You'll DoBuild strong relationships with customers and earn their trust.Write accurate repair orders and identify service needs.Recommend maintenance and repairs based on customer needs and technician findings.Clearly explain repairs, pricing, and timelines.Keep customers informed throughout the repair process.Work closely with technicians and Service Management.Obtain authorization for additional repairs.Review completed work and ensure a smooth vehicle delivery.Build repeat and referral business through exceptional customer service. Compensation$80,000+ ANNUAL EARNING POTENTIALYour experience, performance, and ability to build customer relationships can directly impact your earnings.BenefitsMedical, Dental & Vision Insurance401(k) PlanPaid Time OffPaid TrainingEmployee DiscountsCareer Advancement OpportunitiesWhy Steven Hyundai?Family-owned. Growing. Opportunity-driven.Join a dealership group where your hard work matters, your performance is recognized, and there are opportunities to grow your career.Equal Employment OpportunitySteven Hyundai is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.What We're Looking ForService Advisor experience preferred.Strong automotive knowledge and customer-service skills.Excellent communication and relationship-building abilities.Motivated, professional, and organized.Ability to thrive in a fast-paced environment.Valid driver's license and acceptable driving record.