High-Earning Auto Service Advisor — Build Trust & Lead Service

SODA BROS HHY 1 INC; Harrisonburg (VA); On-site; USD 48,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Plan

Paid Time Off

Paid Training

Employee Discounts

Career Advancement Opportunities

Job summary

Steven Hyundai is seeking a driven Service Advisor to connect customers with our Service Department, explain needs, and ensure a great experience. You will help customers understand repairs, pricing, and timelines, and coordinate with technicians to keep the service flow moving.

The position offers $80,000+ annual earning potential, with benefits including medical, dental, and vision insurance, a 401(k) plan, paid time off, paid training, employee discounts, and career advancement opportunities.

Qualifications

• Service Advisor experience preferred.
• Strong automotive knowledge and customer-service skills.
• Excellent communication and relationship-building abilities.
• Motivated, professional, and organized.

Responsibilities

• Build strong relationships with customers and earn their trust.
• Write accurate repair orders and identify service needs.
• Recommend maintenance and repairs based on customer needs and technician findings.
• Clearly explain repairs, pricing, and timelines.
• Keep customers informed throughout the repair process.
• Work closely with technicians and Service Management.
• Obtain authorization for additional repairs.
• Review completed work and ensure a smooth vehicle delivery.
• Build repeat and referral business through exceptional customer service.

Skills

Automotive knowledge

Customer service

Communication skills

Relationship building

Organized

Job description

Steven Hyundai is seeking a driven Service Advisor to connect customers with our Service Department, explain needs, and ensure a great experience. You will help customers understand repairs, pricing, and timelines, and coordinate with technicians to keep the service flow moving.

The position offers $80,000+ annual earning potential, with benefits including medical, dental, and vision insurance, a 401(k) plan, paid time off, paid training, employee discounts, and career advancement opportunities.