Hyperscale Account Executive | Remote EST & Travel

Lenovo; Charlotte (NC); Remote; USD 120,000 - 170,000; Full time

Job summary

Lenovo is seeking a high-energy, detail-oriented account executive for our North America Hyperscale team. This remote role with EST hours will manage a premier territory focused on the intersection of AI infrastructure and Scale Cloud, owning the tactical execution and routine customer interface to let the Senior AE focus on strategy and partnership expansion.

You are the engine room of the account, coordinating with global teams, driving operational excellence, and supporting the customer

Qualifications

• Bachelor’s Degree in Business Administration, Marketing or relevant field.
• 7+ years in full cycle account management within named accounts.
• 5+ years serving as a secondary contact for customer communications.
• 5+ years supporting infrastructure solutions, datacenter or hyperscale sales.

Responsibilities

• Serve as a full cycle account manager from opportunity identification to delivery and power-on.
• Serve as Secondary contact for all customer communications and Primary for particular functions.
• Lead internal and external meetings related to supporting key customers including occasional early-morning or late-night to collaborate with global team members.
• Maintain task trackers and routine slide deck updates for internal and external stakeholders.
• Schedule breakout sessions and ensure tasks are closed out.
• Lead operational execution as representative of Sr AE and advocate for the customer when they cannot be present.
• Drive internal discussion with our stakeholders to help ensure prompt communication and resolution for any customer satisfaction issue that arises.
• Chase new leads and lines of business within account base.
• Respond to RFPs in collaboration with Sr AE.
• Travel for key customer meetings (QBRs) and special events (conferences/factory tours).

Skills

Full cycle account management

Secondary contact communications

Infrastructure solutions experience

MS Office proficiency

Strong communication skills

Travel readiness

Education

Bachelor’s Degree in Business Administration, Marketing or relevant field

Tools

Microsoft Office Suite

Job description

Lenovo is seeking a high-energy, detail-oriented account executive for our North America Hyperscale team. This remote role with EST hours will manage a premier territory focused on the intersection of AI infrastructure and Scale Cloud, owning the tactical execution and routine customer interface to let the Senior AE focus on strategy and partnership expansion.

You are the engine room of the account, coordinating with global teams, driving operational excellence, and supporting the customer