Hydraulic & Mechanical Inside Sales Specialist

Force America/LDI Industries; Minnesota; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

Life insurance

Retirement plan

Flexible spending account

Health savings account

Referral program

Job summary

FORCE America, Inc. seeks a Mechanical/Hydraulic Inside Sales Specialist for the Savage, MN location. You will support customers with quotes, pricing, and order updates, answer technical questions, and build relationships while coordinating with the Outside Sales Team.

This role requires strong communication, a sense of urgency, and attention to detail. Experience with MS Office and FORCE America ERP is preferred, with in-person duties at the Savage facility.

Qualifications

• High School Diploma or GED.
• 5 years of relevant work experience, preferred.
• Strong communication skills, written and verbal, most often over the phone.
• Experience with MS applications, Outlook, Excel, Word, and FORCE America ERP.

Responsibilities

• Partner with assigned customer base to provide pricing, availability, and updates on order status.
• Respond to overflow customer inquiries regarding common product lines, current orders, order escalation, and part availability.
• Enter component and sub-assemblies for sales and quotes.
• Administrative support including correspondence of email, fax, and providing return authorizations.
• Maintain a minimum profit margin.
• Complete component pricing and availability inquiries.
• Assist inside sales II, III and outside sales team for research work, small projects and pricing.
• Partner with Outside sales team to coordinate customer service needs for dedicated customer base.
• Other duties as assigned.

Skills

Strong communication skills

Customer service

Prioritization

Detail oriented

Education

High School Diploma or GED

Tools

MS Applications

Outlook

Excel

Word

FORCE America ERP

Job description

FORCE America, Inc. seeks a Mechanical/Hydraulic Inside Sales Specialist for the Savage, MN location. You will support customers with quotes, pricing, and order updates, answer technical questions, and build relationships while coordinating with the Outside Sales Team.

This role requires strong communication, a sense of urgency, and attention to detail. Experience with MS Office and FORCE America ERP is preferred, with in-person duties at the Savage facility.