Hydraulic Inside Sales/Customer Service Representative

SunSource; Savage (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Industry competitive compensation

Medical, dental, and 401(k)

Tuition reimbursement

Training opportunities

Job summary

A well-regarded organization in industrial services is seeking a Hydraulic Inside Sales/Customer Service Representative in Savage, MN. The role involves providing exceptional support to customers and the sales team, managing multiple requests efficiently in a dynamic environment. Candidates should have at least 2 years of customer service experience or a relevant degree, along with proficiency in Microsoft Office. The company offers competitive compensation, medical, dental, and 401(k) benefits, alongside tuition reimbursement and training opportunities for skill development.

Qualifications

• 2+ years of experience in customer service, sales, or purchasing.
• Experience in a manufacturing or distribution environment preferred.
• Working knowledge of vendor pricing programs and the Trend software is a plus.
• Working experience with Trend is a plus.
• Strong analytical, mathematical, and mechanical aptitude.

Responsibilities

• Support customers and the outside sales team.
• Manage multiple requests in a fast-paced environment.
• Respond to customer inquiries and provide technical assistance.
• Field 50-100+ emails daily.
• Proficient in Microsoft Office.

Skills

Customer service

Microsoft Office proficiency

Analytical skills

Mechanical aptitude

Mechanical aptitude

Education

2-year Associates or Technical degree

Tools

Microsoft Excel

Microsoft Word

Email management

Vendor pricing programs

Job description

Hydraulic Inside Sales/Customer Service Representative

Are you looking for a meaningful career opportunity with an organization that values goal setting, hard work, and dedication? Consider joining us at SunSource! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would love to hear from you!

SunSource offers an industry competitive compensation plan and excellent company benefits including medical, dental and 401(k). SunSource also offers tuition reimbursement and training opportunities for talented people with a desire to learn and grow.

Based in Savage, MN the primary responsibility of the Hydraulic Inside Sales Customer Service Representative is to provide support and develop relationships with our customers and sales teams. You'll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance. This position should work with a high attention to detail, sense of urgency, excellent organization skills, and a positive demeanor.

What You'll Do:

• Support customers and outside sales team
• Prioritize and manage multiple requests in a fast paced environment
• Proactively anticipate customer's and manager's needs
• Field 50-100+ emails daily
• Proficient in Microsoft Office

Why You'll Love Working for Us:

• Industry competitive compensation plan
• Medical, dental and 401(k)
• We also offer tuition reimbursement and training opportunities for talented people with a desire to learn and grow!

What We Need from You:

• 2+ years of experience and/or a 2-year Associates or Technical degree
• Exposure to customer service, sales and/or purchasing (ideally in a manufacturing or distribution environment) preferred
• Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
• Working experience with Trend is a plus
• Strong analytical, mathematical, and mechanical aptitude

Seniority level

Entry level

Employment type

Full-time

Job function

Industrial Machinery Manufacturing and Manufacturing