Hybrid Workers’ Compensation Claims Leader

Arthur J. Gallagher & Co. (AJG); Mechanicsburg (Cumberland County); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative culture

Job summary

Gallagher Bassett, a leading risk management solutions provider, seeks an experienced Workers' Compensation Claims Supervisor to lead a claims team across a busy caseload. You’ll supervise, mentor, and drive performance while guiding the team to deliver high-quality service and outcomes for clients.

This role emphasizes best practices, talent development, workload management, and effective use of Gallagher's technology, with responsibility for client communications and adherence to licensing

Qualifications

• Minimum of 10 years related claims experience.
• Licensed and/or certified in all states where claims are handled.

Responsibilities

• Supervise: Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
• Promote Best Practices: Guide claims team to handle claims in accordance with GB's Best Practices.
• Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
• Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
• Utilize Technology: Harness Gallagher's technology to enhance your team's efficiency and overall quality of service.
• Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
• Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

Skills

Leadership

Claims domain knowledge

Regulatory licensing

Education

High School Diploma

Bachelor's Degree

Job description

Gallagher Bassett, a leading risk management solutions provider, seeks an experienced Workers' Compensation Claims Supervisor to lead a claims team across a busy caseload. You’ll supervise, mentor, and drive performance while guiding the team to deliver high-quality service and outcomes for clients.

This role emphasizes best practices, talent development, workload management, and effective use of Gallagher's technology, with responsibility for client communications and adherence to licensing