Hybrid Workers' Comp Claims Specialist

Liberty Mutual Insurance; Rocklin (CA); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Liberty Mutual Insurance is hiring a Workers Compensation Claims Specialist in a hybrid setting designed for collaboration and growth. You will develop expertise to conduct investigations, assess liability, evaluate losses, and negotiate settlements on mid-sized to large commercial accounts.

Based in California, the role supports policyholders and partners through a comprehensive training program, mentoring, and on-the-job training, with potential for remote work supporting focused tasks.

Qualifications

• Effective interpersonal, analytical and negotiation abilities.
• Ability to present information clearly and concisely.
• Proven ability to build and maintain relationships.
• Experience in professional settings; customer service/retail background a plus.
• Analytical skills to gather facts and draw conclusions; bachelor’s degree or equivalent.

Responsibilities

• Investigates new claims by reviewing reports and gathering information.
• Establishes action plans based on case facts and resources.
• Manages an inventory of workers' compensation claims and negotiates settlements.
• Estimated loss costs using available instructions and market practices.
• Determines coverage based on investigation findings and advises policyholders.
• Reviews and dispositions assigned claims within authority and compliance.
• Updates files and implements plans to mitigate exposure and improve outcomes.

Skills

Interpersonal skills

Analytical ability

Negotiation

Communication clarity

Professional experience

Education

Bachelor’s degree or equivalent

Job description

Liberty Mutual Insurance is hiring a Workers Compensation Claims Specialist in a hybrid setting designed for collaboration and growth. You will develop expertise to conduct investigations, assess liability, evaluate losses, and negotiate settlements on mid-sized to large commercial accounts.

Based in California, the role supports policyholders and partners through a comprehensive training program, mentoring, and on-the-job training, with potential for remote work supporting focused tasks.