Hybrid Vision Surgery Scheduler - Eye Care

Mneye; BLOOMINGTON (MN); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off (PTO)

Holiday Pay

401K Retirement Savings Plan

Employee Assistance Program

Employee Discounts

Job summary

Minnesota Eye Consultants in Bloomington, MN is seeking a full-time Surgery Scheduler to join our Patient Access team. The role handles inbound calls, schedules and registers clinic and surgical appointments, and coordinates referrals and post-operative visits.

The ideal candidate has a high school diploma and 1-2 years of customer service experience (call center preferred); ophthalmology or surgical scheduling experience is a plus. Training across multiple locations with travel required.

Qualifications

• High School Diploma/GED.
• 1-2 years customer service experience, preferably within a call center environment.
• Healthcare experience preferred.
• Ophthalmology experience and/or surgery scheduling experience is a plus.

Responsibilities

• Schedule surgical patients as assigned by management in a clinic setting.
• Monitor voicemails closely to ensure patient’s phone calls are answered in a timely manner.
• Complete patient registration via phone at the time of scheduling.
• Coordinate referrals for surgery by obtaining approval from providers and scheduling surgery and all post-operative appointments.
• Maintain patient portal questions regarding scheduling and registration and contact patients back to schedule their requested appointments.

Skills

Customer service

Call center experience

Education

High School Diploma/GED

Job description

Minnesota Eye Consultants in Bloomington, MN is seeking a full-time Surgery Scheduler to join our Patient Access team. The role handles inbound calls, schedules and registers clinic and surgical appointments, and coordinates referrals and post-operative visits.

The ideal candidate has a high school diploma and 1-2 years of customer service experience (call center preferred); ophthalmology or surgical scheduling experience is a plus. Training across multiple locations with travel required.