Hybrid Vehicle Logistics Specialist II

CAI Cox Automotive Corp Svcs., LLC; Tennessee; Hybrid; USD 47,537,000 - 71,234,000; Full time

Benefits offered by this job

Paid time off

Holidays

Health insurance

401(k)

Job summary

Cox Automotive is seeking a Logistics Specialist II - Non-Driver for Vehicle Operations in the USA. This Individual Contributor role supports cross-location coordination within a hybrid work setting, with day shift hours.

The base hourly pay ranges from $16.59 to $24.86, with potential incentives based on performance and location. You will manage emails, VIN-related processes, and carrier coordination while preparing reports for leadership.

Qualifications

• 1-3 years administrative experience, automotive industry preferred.
• Proficient with Microsoft Excel, Outlook and Word.
• Ability to work independently in a matrix environment to execute and deliver results.
• Excellent customer service and multi-tasking skills.
• High attention to detail including precise data entry.
• Excellent written and verbal communication skills.
• Ability to work with a high sense of urgency in a dynamic, fast-paced environment.
• High School Diploma or equivalent.
• Valid Driver’s License and the ability to pass a background check and drug test required.

Responsibilities

• Show proficiency with communication via recorded line phone system.
• Manage email boxes for multiple locations and collaborate on regional emails.
• Manage escalated VINs with peers and agents.
• Monitor holds and verification delays.
• Action AutoIMS for Trans Delay Holds, Cancellations, ETA’s.
• Following Up with carriers on several VINs daily.
• Request Hold Harmless/Releases.
• Investigating kickback of VINs by carriers to get units re-dispatched.
• Create and manage corrective action of a vendor.
• Monitoring order entry failures throughout the day and correct.
• Entry of all manual orders and processing of other AS400 system orders.
• Process Fees and post assessorial charges to record.
• Understanding of margin relative to position and some tracking of margin requirements.
• Monitoring and correcting master data files for location errors.
• Measuring performance – understanding analytics for clients and vendors.
• Report on performance results for high level management and executive leaders.
• Compile vehicle transportation related data and generate reports.
• Follow all job-related duties as directed by supervisor.
• Be an outside the box thinker who can solve problems quickly.

Skills

Administrative experience

Customer service

Data entry

Attention to detail

Written and verbal communication

Multi-tasking

Independent work

Urgency handling

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Cox Automotive is seeking a Logistics Specialist II - Non-Driver for Vehicle Operations in the USA. This Individual Contributor role supports cross-location coordination within a hybrid work setting, with day shift hours.

The base hourly pay ranges from $16.59 to $24.86, with potential incentives based on performance and location. You will manage emails, VIN-related processes, and carrier coordination while preparing reports for leadership.