Hybrid Trauma-Informed Case Manager

Church World Service, Inc.; Fort Collins (CO); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Medical, Dental and Vision Insurance

Paid Time Off (18–24 days)

14 Official Holidays

Sick Days (12, accrued)

Life Insurance and AD&D

Disability (Long-Term & Short-Term)

Employee Assistance Program (EAP)

Health Savings Account

Job summary

Church World Service, Inc. in Colorado seeks a Case Manager to provide direct services, conduct needs assessments, and coordinate referrals with trauma-informed, culturally responsive care. You will advocate for clients, maintain confidential records, and support housing, healthcare, employment, and education access.

Hybrid work options available. Ideal candidates have a Bachelor’s in a related field and at least 3 years of case management experience in nonprofit settings, with strong

Qualifications

• Bachelor's degree in social work, human services, psychology, public health, or related field or equivalent experience.
• Minimum 3 years of case management or direct service experience, preferably in a nonprofit or humanitarian setting.
• Strong understanding of trauma-informed, strength-based, and culturally responsive care.
• Excellent communication, documentation, and interpersonal skills.
• Ability to manage diverse caseloads and work effectively under pressure.
• Knowledge of local community resources and social service systems.
• Proficiency in Microsoft 365 and case management software.

Responsibilities

• Conduct intake assessments to determine client needs, risks, and eligibility for services.
• Develop individualized service plans with measurable goals and timelines.
• Provide ongoing case management, monitoring progress, and adjusting plans as needed.
• Facilitate access to housing, healthcare, employment, education, legal support, and financial assistance.
• Offer crisis intervention and safety planning as appropriate.
• Advocate for clients with external agencies to secure necessary resources.
• Maintain accurate, timely, and confidential case files in accordance with organizational and funder requirements.
• Track client outcomes and prepare reports for internal use and grant compliance.
• Ensure adherence to ethical standards, program protocols, and data privacy regulations.
• Contribute to program development, improvement, and evaluation.
• Support outreach, workshops, and community education activities.
• Participate in trainings to maintain best practices in trauma-informed care, cultural humility, and client advocacy.

Skills

Communication

Documentation

Interpersonal skills

Trauma-informed care

Local community resources

Social service systems

Microsoft 365

Case management software

Education

Bachelor's degree in social work, human services, psychology, public health, or related field

Master’s degree in social work (MSW) or related field

Tools

Microsoft 365

Case management software

Job description

Church World Service, Inc. in Colorado seeks a Case Manager to provide direct services, conduct needs assessments, and coordinate referrals with trauma-informed, culturally responsive care. You will advocate for clients, maintain confidential records, and support housing, healthcare, employment, and education access.

Hybrid work options available. Ideal candidates have a Bachelor’s in a related field and at least 3 years of case management experience in nonprofit settings, with strong