Hybrid Training Operations Assistant

Prospect Infosystem Inc.; Clinton (TN); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Prospect Infosystem Inc. in Clinton, Tennessee, is seeking an Administrative Assistant for Training to provide comprehensive administrative and operational support for the Tennessee Corrections Institute’s training operations and East Tennessee Training Facility located in Clinton, Tennessee.

You will serve as a primary contact for staff, students, instructors, and visitors, coordinating a wide range of training, records, technology, facility, and customer-service functions.

Qualifications

• Proven experience in customer service and administrative support.
• Strong proficiency in Microsoft Office Suite.
• Excellent organizational and time management skills to meet strict deadlines.
• Superior communication and interpersonal skills to collaborate with stakeholders.
• Previous experience in a training environment is advantageous.

Responsibilities

• Provide administrative and operational support for TCI’s training programs, personnel, and facilities.
• Serve as a primary contact for staff, students, instructors, and visitors; manage inquiries and check-ins.
• Manage enrollment, registration, course creation, scheduling, and training records in ACADIS, including data entry and user support.
• Coordinate training schedules, class rosters, attendance, and completion records.
• Provide logistical support for training courses, including classroom prep, materials, and tech setup.

Skills

Microsoft Office

Customer service

Data entry

Organizational skills

Communication

Tools

ACADIS

SharePoint

Adobe Acrobat

Microsoft Teams

Job description

Prospect Infosystem Inc. in Clinton, Tennessee, is seeking an Administrative Assistant for Training to provide comprehensive administrative and operational support for the Tennessee Corrections Institute’s training operations and East Tennessee Training Facility located in Clinton, Tennessee.

You will serve as a primary contact for staff, students, instructors, and visitors, coordinating a wide range of training, records, technology, facility, and customer-service functions.