Administrative Assistant – Training - Hybrid Clinton, TN

Novalink Solutions LLC; Michigan; Hybrid; USD 35,000 - 48,000; Full time

Benefits offered by this job

Hybrid work model

On-site 3 days a week

Job summary

Novalink Solutions LLC is seeking an Administrative Assistant for Training to support the Tennessee Corrections Institute’s training operations at the East Tennessee Training Facility in Clinton, TN. This hybrid role involves on-site duties three days a week and coordinating class schedules, enrollment, and training records.

The position requires strong MS Office skills, excellent organization, and effective communication with staff, instructors, and participants.

Qualifications

• Proven experience in customer service and administrative support.
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Excellent organizational and time management skills to meet strict deadlines.
• Superior communication and interpersonal skills to collaborate with internal and external stakeholders.
• Experience in a training environment is advantageous.

Responsibilities

• Provide administrative and operational support for training programs and facilities.
• Serve as primary contact for staff, students, instructors, vendors, and visitors.
• Manage student enrollment, registration, and training records within ACADIS.
• Coordinate training schedules, rosters, attendance, and completion records.
• Provide materials, technology setup, and instructor assistance for training courses.
• Prepare and maintain correspondence, reports, and training documents.
• Maintain electronic records using ACADIS, Microsoft Office, SharePoint, and network drives.
• Troubleshoot training systems and classroom technology.
• Coordinate facility and resource management, including inventory and equipment readiness.
• Handle competing priorities with confidentiality and cross-stakeholder coordination.

Skills

Customer service

Administrative support

MS Office Suite

Time management

Communication

Tools

ACADIS

SharePoint

Adobe

Job description

Administrative Assistant – Training - Hybrid Clinton, TN

Clinton, United States | Posted on 10/27/2026

• Actual Job Title 31609-27931 - Administrative Services Assistant
• Job Type FT Contract
• Date Opened 10/27/2026
• Target Date 11/20/2026
• City Clinton
• Country United States
• Number of Positions 1

Job Description

Job Overview: Join our dynamic team as an Administrative Assistant for Training and provide comprehensive administrative and operational support for the Tennessee Corrections Institute’s training operations and East Tennessee Training Facility located in Clinton, Tennessee. This individual serves as a primary administrative point of contact for staff, students, training participants, instructors, and visitors while coordinating a wide range of training, records, technology, facility, and customer-service functions.

Responsibilities:

• Provide comprehensive administrative and operational support for TCI’s training programs, personnel, and facilities to ensure efficient daily operations.
  
• Serve as a primary point of contact for students, instructors, agency personnel, vendors, and visitors by managing telephone calls, inquiries, facility check-ins, and customer service needs.
  
• Manage student enrollment, registration, course creation, class scheduling, and training records within ACADIS, including system administration, data entry, and user account assistance.
  
• Coordinate training schedules, class rosters, attendance documentation, completion records, and other administrative requirements associated with training delivery.
  
• Provide administrative and logistical support for training courses, including classroom preparation, instructional materials, technology setup, instructor assistance, and student accommodation.
  
• Prepare, distribute, and maintain correspondence, memorandums, training announcements, certificates, reports, spreadsheets, purchase orders, and other administrative documents.
  
• Maintain accurate electronic records, databases, and filing systems utilizing ACADIS, Microsoft Office applications, SharePoint, Adobe, and organizational network drives.
  
• Provide technical assistance and troubleshooting for training systems, classroom technology, audiovisual equipment, office equipment, and other electronic platforms.
  
• Coordinate facility and resource management activities, including supply inventories, purchasing requests, equipment readiness, building maintenance requests, and general facility operations.
  
• Manage competing administrative priorities, maintain confidentiality and accurate records, coordinate with internal and external stakeholders, and perform additional duties and special projects as assigned.
  

Qualifications:

• Proven experience in customer service and administrative support.
  
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
  
• Excellent organizational and time management skills to meet strict deadlines.
  
• Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
  
• Previous experience working in an adminisitrative services role in a training environment is highly advantageous.
  

Job Type: Full Time

Benefits: This position offers a mix of remote work and on-site responsibilities. The incumbent will be expected to work on-site a minimum of three days a week.

Schedule: 8-hour shift.

Work Location:TCI East Tennessee Training Facility in Clinton, Tennessee.

Travel: Minimal travel is expected with this position (less than 10%). Training for this position may occur at one of our established Training Facilities and/or Agency Headquarters.