Training Programs Admin Specialist — Hybrid (Clinton, TN)

Novalink Solutions LLC; Michigan; Hybrid; USD 35,000 - 48,000; Full time

Benefits offered by this job

Hybrid work model

On-site 3 days a week

Job summary

Novalink Solutions LLC is seeking an Administrative Assistant for Training to support the Tennessee Corrections Institute’s training operations at the East Tennessee Training Facility in Clinton, TN. This hybrid role involves on-site duties three days a week and coordinating class schedules, enrollment, and training records.

The position requires strong MS Office skills, excellent organization, and effective communication with staff, instructors, and participants.

Qualifications

• Proven experience in customer service and administrative support.
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Excellent organizational and time management skills to meet strict deadlines.
• Superior communication and interpersonal skills to collaborate with internal and external stakeholders.
• Experience in a training environment is advantageous.

Responsibilities

• Provide administrative and operational support for training programs and facilities.
• Serve as primary contact for staff, students, instructors, vendors, and visitors.
• Manage student enrollment, registration, and training records within ACADIS.
• Coordinate training schedules, rosters, attendance, and completion records.
• Provide materials, technology setup, and instructor assistance for training courses.
• Prepare and maintain correspondence, reports, and training documents.
• Maintain electronic records using ACADIS, Microsoft Office, SharePoint, and network drives.
• Troubleshoot training systems and classroom technology.
• Coordinate facility and resource management, including inventory and equipment readiness.
• Handle competing priorities with confidentiality and cross-stakeholder coordination.

Skills

Customer service

Administrative support

MS Office Suite

Time management

Communication

Tools

ACADIS

SharePoint

Adobe

Job description

Novalink Solutions LLC is seeking an Administrative Assistant for Training to support the Tennessee Corrections Institute’s training operations at the East Tennessee Training Facility in Clinton, TN. This hybrid role involves on-site duties three days a week and coordinating class schedules, enrollment, and training records.

The position requires strong MS Office skills, excellent organization, and effective communication with staff, instructors, and participants.