Training Programs Admin & Operations Specialist

STI; Clinton (TN); On-site; USD 35,000 - 52,000; Full time

Job summary

Tennessee Corrections Institute in Clinton, Tennessee seeks an Administrative Assistant for Training to provide comprehensive administrative and operational support for its training programs and East Tennessee Training Facility.

You will serve as a primary point of contact for staff, students, instructors, and visitors, manage enrollment and records in ACADIS, coordinate schedules, and ensure smooth daily operations.

Qualifications

• Proven experience in customer service and administrative support.
• Strong proficiency in Microsoft Office Suite.
• Excellent organizational and time management skills to meet deadlines.
• Superior communication and interpersonal skills to collaborate with stakeholders.
• Experience in an administrative services role in a training environment is advantageous.

Responsibilities

• Provide administrative and operational support for training programs and facilities.
• Serve as primary contact for staff, students, instructors, and visitors.
• Manage enrollment, registration, course creation, class scheduling, and training records in ACADIS.
• Coordinate training schedules, rosters, attendance, and completion records.
• Prepare and maintain correspondence, certificates, reports, and purchase orders.
• Maintain electronic records and filing systems using ACADIS, Office apps, SharePoint, and network drives.
• Provide technical assistance for training systems and classroom technology.
• Coordinate facility management, supplies, equipment readiness, and maintenance requests.
• Handle competing priorities, maintain confidentiality, and support special projects.

Skills

Customer service

Administrative support

Microsoft Office Suite

Organization & time management

Communication & collaboration

Tools

ACADIS

SharePoint

Adobe

Microsoft Teams

Job description

Tennessee Corrections Institute in Clinton, Tennessee seeks an Administrative Assistant for Training to provide comprehensive administrative and operational support for its training programs and East Tennessee Training Facility.

You will serve as a primary point of contact for staff, students, instructors, and visitors, manage enrollment and records in ACADIS, coordinate schedules, and ensure smooth daily operations.