Hybrid Time-Critical Logistics Specialist

Aston Carter; United States; Hybrid; USD 30,000 - 34,000; Full time

Job summary

Aston Carter is seeking a Time Critical Logistics Specialist to coordinate expedited shipments from order entry to final delivery. You will track shipments, manage milestones, and communicate with customers and carriers to ensure on-time delivery.

The role requires multitasking across calls, emails, and operational tasks in a fast-paced environment. The position is hybrid, based in Belleville, MI, with a pay range of $22.00–$25.00 per hour.

Qualifications

• High school diploma or GED.
• Strong customer service skills and communication.
• Strong verbal and written communication.
• Proficient computer skills including Microsoft Office.
• Ability to multitask in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to work under pressure and prioritize urgent tasks.
• Excellent follow-through and time management.

Responsibilities

• Coordinate expedited/time-critical shipments from order entry through final delivery.
• Track and trace active shipments.
• Monitor shipment milestones and update statuses.
• Address new orders and shipment updates quickly.
• Communicate with customers regarding shipment status and issues.
• Coordinate with carriers, vendors, internal teams, and leadership.
• Escalate delays, errors, and issues promptly.
• Follow SOPs and shipment-management procedures.
• Maintain accurate shipment documentation.
• Communicate unresolved or high-priority issues between shifts.
• Manage a high volume of emails, calls, and updates.
• Provide excellent customer service throughout the shipment lifecycle.
• Participate in training and process updates.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Organizational skills

Attention to detail

Work under pressure

Prioritization

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Aston Carter is seeking a Time Critical Logistics Specialist to coordinate expedited shipments from order entry to final delivery. You will track shipments, manage milestones, and communicate with customers and carriers to ensure on-time delivery.

The role requires multitasking across calls, emails, and operational tasks in a fast-paced environment. The position is hybrid, based in Belleville, MI, with a pay range of $22.00–$25.00 per hour.