Expedited Logistics Coordinator - Onsite

Talentify; Romulus (MI); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

PTO / Time Off

Job summary

Aston Carter in Romulus, MI is hiring Expedited Logistics Coordinators to join a fast-paced transportation operation. This full-time, onsite role focuses on managing time-sensitive shipments from order entry through final delivery and serving as the main contact between customers, carriers, vendors, and internal teams.

No prior logistics experience is required, but candidates should be reliable, energetic, and proactive.

Qualifications

• High school diploma or GED.
• Strong verbal and written communication.
• Excellent customer service skills and a professional phone presence.
• Comfortable spending significant time communicating by phone.
• Strong computer skills, including Outlook, Word, and Excel.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and follow-through.
• Ability to stay calm and make good decisions when situations change quickly.
• Dependable work history and a go-getter mentality.

Responsibilities

• Coordinate and monitor expedited and time-critical shipments from initial order through delivery.
• Track shipments and ensure milestones and status updates are completed on time.
• Communicate with customers, carriers, vendors, and internal teams throughout the shipment process.
• Provide proactive updates and respond quickly to customer questions or changing needs.
• Enter and maintain accurate shipment information and documentation.
• Identify potential delays or service issues and elevate them appropriately.
• Manage multiple shipments, emails, phone calls, and priorities throughout the day.
• Respond quickly to new orders and changing shipment requirements.
• Communicate important shipment details between shifts to ensure continuity.
• Follow established procedures for order management, tracking, communication, and escalation.
• Work closely with teammates and leadership to provide a high level of service and maintain on-time performance.

Skills

Communication

Customer service

Phone & email

Multitasking

MS Office

Education

High School Diploma or GED

Tools

Outlook

Word

Excel

Job description

Aston Carter in Romulus, MI is hiring Expedited Logistics Coordinators to join a fast-paced transportation operation. This full-time, onsite role focuses on managing time-sensitive shipments from order entry through final delivery and serving as the main contact between customers, carriers, vendors, and internal teams.

No prior logistics experience is required, but candidates should be reliable, energetic, and proactive.