Expedited Logistics Coordinator (2nd & 3rd Shift)

Aston Carter; United States; Hybrid; USD 30,000 - 34,000; Full time

Job summary

Aston Carter is seeking a Time Critical Logistics Specialist to coordinate expedited shipments from order entry to final delivery. You will track shipments, manage milestones, and communicate with customers and carriers to ensure on-time delivery.

The role requires multitasking across calls, emails, and operational tasks in a fast-paced environment. The position is hybrid, based in Belleville, MI, with a pay range of $22.00–$25.00 per hour.

Qualifications

• High school diploma or GED.
• Strong customer service skills and communication.
• Strong verbal and written communication.
• Proficient computer skills including Microsoft Office.
• Ability to multitask in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to work under pressure and prioritize urgent tasks.
• Excellent follow-through and time management.

Responsibilities

• Coordinate expedited/time-critical shipments from order entry through final delivery.
• Track and trace active shipments.
• Monitor shipment milestones and update statuses.
• Address new orders and shipment updates quickly.
• Communicate with customers regarding shipment status and issues.
• Coordinate with carriers, vendors, internal teams, and leadership.
• Escalate delays, errors, and issues promptly.
• Follow SOPs and shipment-management procedures.
• Maintain accurate shipment documentation.
• Communicate unresolved or high-priority issues between shifts.
• Manage a high volume of emails, calls, and updates.
• Provide excellent customer service throughout the shipment lifecycle.
• Participate in training and process updates.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Organizational skills

Attention to detail

Work under pressure

Prioritization

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Position Overview

The Time Critical Logistics Specialist is responsible for coordinating and monitoring expedited, time-sensitive shipments from initial order entry through final delivery. This individual will manage shipment milestones, provide continuous tracking updates, communicate with customers and carriers, and quickly escalate any issues that could impact on-time delivery. The environment is fast-paced and highly customer-focused, requiring someone who is comfortable managing multiple shipments, phone calls, emails, and operational tasks simultaneously.

Main Responsibilities

• Coordinate expedited/time-critical shipments from order entry through final delivery
• Track and trace active shipments
• Monitor shipment milestones and update statuses
• Ensure new orders and shipment updates are addressed quickly
• Communicate with customers regarding shipment status and service issues
• Coordinate with carriers, vendors, internal teams, and leadership
• Identify and immediately escalate shipment delays, errors, and operational issues
• Follow established SOPs and shipment-management procedures
• Maintain accurate shipment documentation
• Communicate unresolved or high-priority issues between shifts
• Manage a high volume of emails, phone calls, tasks, and shipment updates
• Provide excellent customer service throughout the shipment lifecycle
• Participate in training, team meetings, and process updates

Must-Have Qualifications

• High school diploma or GED
• Strong customer service skills
• Strong verbal and written communication
• Strong computer skills
• Microsoft Outlook, Excel, and Word
• Ability to multitask in a fast-paced environment
• Strong organizational skills
• Excellent attention to detail and follow-through
• Ability to work effectively under pressure
• Ability to prioritize urgent tasks and quickly respond to changing situations

Job Type & Location

This is a Contract to Hire position based out of Belleville, MI.

Pay and Benefits

The pay range for this position is $22.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Belleville, MI.

Application Deadline

This position is anticipated to close on Nov 5, 2026.

Workplace Type

This is a hybrid position in Belleville,MI.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 4 00. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.