Hybrid Teller & Member Service Specialist

Generations Federal Credit Union; Castle Hills (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Generations Federal Credit Union in Texas seeks a customer-focused teller to handle member service requests and routine transactions at the branch. You will assist with account maintenance, educate members on eServices, and work between the teller line and platform to support daily operations.

The role requires 1 year of cash handling with retail sales experience and prefers banking familiarity. Flexibility to work Saturdays and a customer-first approach are expected.

Qualifications

• 1 year of cash handling experience with retail sales.
• Banking experience preferred.

Responsibilities

• Assist members with service requests and basic account maintenance.
• Perform teller transactions with accuracy and efficiency.
• Educate members on delivery channels and refer to Member Specialists when appropriate.
• Maintain exceptional member service during every interaction.
• Support branch leadership and lobby duties as needed.

Skills

Sales-oriented

Customer service

Microsoft Office

Communication skills

Spanish language

Tools

Microsoft Office

Job description

Generations Federal Credit Union in Texas seeks a customer-focused teller to handle member service requests and routine transactions at the branch. You will assist with account maintenance, educate members on eServices, and work between the teller line and platform to support daily operations.

The role requires 1 year of cash handling with retail sales experience and prefers banking familiarity. Flexibility to work Saturdays and a customer-first approach are expected.