Member-First Teller at a Credit Union

Texans Credit Union; Carrollton (TX); Hybrid; USD 26,000 - 34,000; Full time

Job summary

Texans Credit Union in the Dallas metro area is seeking a full-time Teller at our Josey Lane branch in Carrollton, TX. This role focuses on accurate transactions and delivering an excellent member experience.

You will greet members, process deposits and withdrawals, balance your cash drawer daily, and learn our products to help members achieve their financial goals. A background in cash handling and face-to-face service is required.

Qualifications

• High school diploma or equivalent.
• Minimum of 6 months of sales and service experience involving cash handling and face-to-face customer service interaction.

Responsibilities

• Greet and welcome members to the credit union in a courteous, professional and timely manner
• Complete member transactions with a high level of accuracy, efficiency and member service; transactions include deposits, withdrawals, transfers, negotiable items, loan payments, night depository bag deposits, and check cashing with holds where applicable
• Actively learn about Texans' products and services to cross-sell and enhance members' financial lives
• End each day by accurately balancing assigned cash drawer

Skills

Cash handling

Customer service

Sales experience

Cross-selling

Cash drawer balancing

Education

High school diploma

Job description

Description

Serve our members. Develop yourself and your team. Help us be the best credit union in Texas!

We’re Texans Credit Union. We are a $2.4 billion financial institution making our members’ financial dreams come true for 70 years. We are member-owned and operated in the Dallas metro area and are looking for people to join our team who love a challenge and enjoy helping others to truly make a difference!

We’re currently seeking a full-time TELLER to join Team Texans at our Josey Lane branch located in Carrollton, TX. If you thrive on helping people, this may be the right fit for you – after all, credit unions were built on the principle of people helping people.

POSITION OVERVIEW: In the TELLER role, you serve members face to face by performing transactions with a high degree of accuracy. You maintain precise transactional records while providing an overall excellent member experience to everyone you encounter. You must be able and willing to assist the branch in meeting and exceeding sales goals.

JOB EXPECTATIONS:

• Greet and welcome members to the credit union in a courteous, professional and timely manner
• Complete member transactions with a high level of accuracy, efficiency and member service; member transactions include but are not limited to deposits, withdrawals, account transfers, issuing negotiable items, loan payments, night depository bag deposits, and check cashing with proper holds where applicable
• Maintain updated and accurate information related to Texans’ policies, procedures and compliance regulations to ensure safety and soundness of the organization
• Actively learn about Texans’ products and services in an effort to cross-service / cross-sell members and enhance their financial lives
• End each day by accurately balancing assigned cash drawer

Requirements

JOB REQUIREMENTS:

Only applications that meet the following requirements will be considered.

• High school diploma or equivalent
• Minimum of 6 months of experience in a sales and service environment involving cash handling and face-to-face customer service interaction. Prior experience in a financial institution would be a plus!

NOTE: Candidates must be able to successfully complete a background check, credit check and drug screen.