Hybrid Telecom SaaS Project Engineer - Customer Success
Inorsa
14 days+
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Benefits offered by this job
Job summary
A leading engineering technology firm in Austin is seeking a Project Engineer (Customer Success) to enhance telecom infrastructure projects. This hybrid role demands strong technical customer success skills and knowledge in telecom engineering. The ideal candidate will support customer relationships and drive product adoption, ensuring technical success throughout the customer journey. Applicants should have at least 5 years of relevant experience and a Bachelor's degree in Engineering or a related field. Competitive compensation and benefits offered.
Qualifications
- 5+ years of relevant experience in telecom engineering or SaaS environments.
- Strong domain knowledge in telecom infrastructure and project management.
- Experience with structural analysis software and CAD-based drafting.
Responsibilities
- Serve as the primary contact for telecom infrastructure customers.
- Develop customer success plans and drive product adoption.
- Act as trusted advisor, providing insights to engineering teams.
Skills
Telecom project management
Infrastructure engineering
Technical customer success
Strong communication skills
Technical account management
Engineering concepts understanding
Education
Bachelor’s degree in Engineering or related field
Job description
A leading engineering technology firm in Austin is seeking a Project Engineer (Customer Success) to enhance telecom infrastructure projects. This hybrid role demands strong technical customer success skills and knowledge in telecom engineering. The ideal candidate will support customer relationships and drive product adoption, ensuring technical success throughout the customer journey. Applicants should have at least 5 years of relevant experience and a Bachelor's degree in Engineering or a related field. Competitive compensation and benefits offered.
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