Hybrid Tech Ops & QA Analyst (Data/SQL)

Transamerica; Cedar Rapids (IA); Hybrid; USD 58,000 - 70,000; Full time

Job summary

Transamerica is seeking a QA-focused professional to support WFG Operations systems from its Cedar Rapids hub. You will analyze data, craft reports, and test IT initiatives to ensure policy accuracy and process integrity.

The role requires an Associate’s degree and up to two years of analytics experience, plus strong Excel skills. This is a hybrid in-office position with three days per week in the Cedar Rapids area.

Qualifications

• Associate’s degree in a business-related field or equivalent experience.
• Up to two years of experience with analysis and using data management tools.
• Technical knowledge with analytical and problem-solving ability.
• Verbal and written communication skills.
• Able to successfully manage multiple assignments under deadlines.
• Sound decision-making, problem solving and organizational skills.
• Ability to work in both a team environment and individually.
• Proficiency /Advanced Excel skills.
• One year of experience with WFG systems or related system QA/testing.
• Knowledge of SQL and basic database queries.

Responsibilities

• Support WFG Operations areas with data needs by creating queries and reports to meet the requirements provided.
• Identify root cause of issues and determine when/if IT tickets should be submitted.
• Conduct quality assurance on IT initiatives as related to WFG Operations systems (Coding, Licensing, Points) projects and tickets.
• Write IT requests providing detailed information regarding the business need and any impacts the project will have to the business i.e. financial or customer service.
• Monitor WFG Operations (Coding, Licensing, Points) webpages and ensure that they are updated with any changes to policies or to reflect process updates.
• Submit updates for WFG Operations (Coding, Licensing, Points) forms to be reviewed, updated, and posted appropriately.
• Effectively communicate project statuses with IT and appropriate stakeholders.

Skills

Advanced Excel

Verbal communication

Written communication

Analytical thinking

Problem-solving

Time management

Teamwork

Education

Associate’s degree in a business-related field or equivalent experience

Tools

SQL

Job description

Transamerica is seeking a QA-focused professional to support WFG Operations systems from its Cedar Rapids hub. You will analyze data, craft reports, and test IT initiatives to ensure policy accuracy and process integrity.

The role requires an Associate’s degree and up to two years of analytics experience, plus strong Excel skills. This is a hybrid in-office position with three days per week in the Cedar Rapids area.