Hybrid Data Integration Analyst - Customer Ops & Quality

TransUnion LLC; Boca Raton (FL); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid holidays

Job summary

TransUnion LLC is seeking a Sr Analyst, Data Integration to support Alternative Data operations and ensure high-quality data solutions. You will oversee data sources, manage stakeholder relationships, and drive improvements in performance and data integrity.

The role requires strong analytical skills, experience with Salesforce, Metro 2 reporting, and BI tools, with a hybrid work arrangement in Florida. Join a regulated-data environment with growth opportunities.

Qualifications

• Bachelor's degree or equivalent professional experience with 5+ years in customer-facing, operations, reporting management, or related roles.
• Experience supporting customer integration projects and managing stakeholder relationships in a service-oriented environment.
• Knowledge of banking, retail credit, consumer credit reporting, or related regulated industries.
• Experience analyzing operational issues, identifying root causes, and implementing preventative solutions.

Responsibilities

• Support TransUnion's Alternative Data operations and day-to-day business functions.
• Monitor the performance, health, quality, and integrity of Alternative Data Sources and Furnishers.
• Serve as the primary internal point of contact for issues related to alternative data sources.
• Investigate customer issues, determine root causes, and implement corrective actions to prevent recurring problems.
• Partner with customers to audit reported data and ensure accurate, timely updates.
• Deliver high-quality customer service by managing escalations and resolving operational challenges.
• Build strong relationships with customers and stakeholders through proactive communication and problem-solving.
• Anticipate customer needs and recommend appropriate solutions that improve operational outcomes.
• Support customer integration projects and work across teams to ensure successful implementation of data solutions.

Skills

Customer-facing

Operations

Reporting management

Stakeholder relationships

Data integration projects

Banking/credit knowledge

Analytical skills

Power BI/Tableau

Education

Bachelor's degree

5+ years experience

Tools

Salesforce CRM

Metro 2 credit reporting

Job description

TransUnion LLC is seeking a Sr Analyst, Data Integration to support Alternative Data operations and ensure high-quality data solutions. You will oversee data sources, manage stakeholder relationships, and drive improvements in performance and data integrity.

The role requires strong analytical skills, experience with Salesforce, Metro 2 reporting, and BI tools, with a hybrid work arrangement in Florida. Join a regulated-data environment with growth opportunities.