Tech Operations Analyst - Data, QA & Reporting

Transamerica; United States; Remote; USD 58,000 - 60,000; Full time

Job summary

Transamerica is seeking a department subject matter expert for WFG Operations systems, performing data queries, analysis, and IT collaboration to improve processes.

You will train employees, monitor policies, and write detailed IT requests, with up to two years of data analysis experience and strong Excel and SQL skills.

This in-office role offers occasional travel and a salary range of $58,000-$60,000, plus bonus potential.

Qualifications

• Diploma-related field or equivalent experience.
• Up to two years of experience with analysis and data management tools.
• Technical knowledge with analytical and problem-solving ability.
• Verbal and written communication skills.
• Ability to manage multiple assignments under deadlines.
• Sound decision-making and organizational skills.

Responsibilities

• Support WFG Operations data needs by creating queries and reports.
• Identify root causes and determine IT ticketing needs.
• Conduct QA on IT initiatives related to WFG Operations systems.
• Write IT requests with detailed business impact.
• Monitor WFG Operations pages for policy or process updates.
• Submit updates for WFG Operations forms.
• Communicate project statuses with IT and stakeholders.

Skills

Analytical skills

Data analysis

Verbal & written communication

Time management

Teamwork

Decision making

Organizational skills

Excel

SQL

Education

Diploma or equivalent experience

Tools

QA / Testing

Job description

Transamerica is seeking a department subject matter expert for WFG Operations systems, performing data queries, analysis, and IT collaboration to improve processes.

You will train employees, monitor policies, and write detailed IT requests, with up to two years of data analysis experience and strong Excel and SQL skills.

This in-office role offers occasional travel and a salary range of $58,000-$60,000, plus bonus potential.