Hybrid Strategic SMB Account Manager

Federal Express Corporation; Memphis (TN); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Federal Express Corporation in Memphis seeks a sales professional to maintain and strengthen relationships with small and medium-sized customers. You will manage a defined territory, engage customers via digital platforms, and pursue company and personal sales goals in a fast-paced environment.

Key duties include understanding customers' supply chains, collaborating with internal teams to deliver seamless service, and using CRM tools to maximize product adoption.

Qualifications

• Bachelor's degree or equivalent OR four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.
• Strong communication and product knowledge skills are essential for success in this role.
• Experience with digital tools/CRM is preferred.

Responsibilities

• Maintains existing business by understanding the customer's business and supply chain and developing solutions.
• Coordinates with sales, operations and internal partners to deliver an outstanding customer experience.
• Engages regularly with customers to ensure understanding of service offerings and maximize product utilization.
• Performs other duties as assigned.

Skills

Communication

Product Knowledge

Solution Building

Time Management

Organization

Self-Motivation

Adaptability

Problem Solving

Business Acumen

Client Relationships

Leveraging Technology

Education

Bachelor's degree

4 years B2B sales experience

1 year Company B2B sales experience

Job description

Federal Express Corporation in Memphis seeks a sales professional to maintain and strengthen relationships with small and medium-sized customers. You will manage a defined territory, engage customers via digital platforms, and pursue company and personal sales goals in a fast-paced environment.

Key duties include understanding customers' supply chains, collaborating with internal teams to deliver seamless service, and using CRM tools to maximize product adoption.