Hybrid Strategic Ops Lead, New Retail Verticals

DoorDash; Los Angeles (CA); Hybrid; USD 105,400 - 155,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid parental leave

Wellness benefits

Commuter benefits match

Paid time off

Sick leave

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Family-forming assistance

Mental health program

Job summary

DoorDash is seeking an Associate Manager on the Strategy & Operations team to identify new Retail opportunities, build products, and partner with product, design, analytics, and engineering to launch new initiatives.

This role sits at the intersection of strategy, operations, and product and emphasizes rapid prototyping, user research mocks, and evolving AI-enabled workflows as the role evolves. It reports to a Senior Manager and includes hybrid in-person collaboration.

Qualifications

• Bachelor's degree required or equivalent.
• 4–6+ years in analytical, cross-functional environments (startup/tech/ops/strategy).
• 2+ years building and scaling products in fast-paced settings.
• Owner mindset with bias for action and accountability.
• Strong analytical skills; comfortable pulling data in SQL and using Excel and AI tools.

Responsibilities

• Strategize from first principles to define the best path to serve customers and merchants.
• Operate by building dashboards and tracking key metrics; own weekly and quarterly targets.
• Analyze using SQL, Excel, and AI tools to assess costs and benefits of programs.
• Experiment by turning strategy into operational experiments with measurable outcomes.
• Build and scale new Retail products, from concept to launch, across teams.
• Lead and influence cross-functional partners including growth, design, marketing, partnerships, product.

Skills

Strategy

Operations

SQL

Excel

AI tools

Cross-functional

Product thinking

Education

Bachelor's Degree

Tools

SQL

Job description

DoorDash is seeking an Associate Manager on the Strategy & Operations team to identify new Retail opportunities, build products, and partner with product, design, analytics, and engineering to launch new initiatives.

This role sits at the intersection of strategy, operations, and product and emphasizes rapid prototyping, user research mocks, and evolving AI-enabled workflows as the role evolves. It reports to a Senior Manager and includes hybrid in-person collaboration.