Hybrid SRE & DevOps Engineer: Platform Reliability

Insight Global; Chandler (AZ); Hybrid; USD 68,000 - 97,000; Full time

Job summary

Insight Global is seeking a Site Reliability Engineer (SRE) to improve platform reliability, developer experience, and operational efficiency across enterprise environments. The role focuses on ITIL-based service management during a ServiceNow transition, with emphasis on automation and reducing toil.

The ideal candidate has strong DevOps experience, familiarity with CI/CD pipelines, and a track record of applying SDLC best practices to deliver reliable software.

Qualifications

• Proven experience in SRE and DevOps practices across large environments.
• Strong grasp of ITIL service management principles and processes.
• Hands-on with ServiceNow and modern SDLC/CI/CD pipelines.

Responsibilities

• Ensure a reliable developer experience platform and reduce toil.
• Automate manual processes and improve platform reliability.
• Contribute to platform enhancements and efficiency initiatives.

Skills

SRE/DevOps

ITIL

ServiceNow

CI/CD

Automation

SDLC

Job description

Insight Global is seeking a Site Reliability Engineer (SRE) to improve platform reliability, developer experience, and operational efficiency across enterprise environments. The role focuses on ITIL-based service management during a ServiceNow transition, with emphasis on automation and reducing toil.

The ideal candidate has strong DevOps experience, familiarity with CI/CD pipelines, and a track record of applying SDLC best practices to deliver reliable software.