Hybrid SMB Account Manager: Wireless & Tech Solutions

Verizon Business; Wentzville (MO); Hybrid; USD 50,000 - 80,000; Full time

Job summary

Verizon Business in the United States is hiring an Account Manager–SMB in Paducah, KY with hybrid work flexibility. You will manage and grow relationships with small and mid-sized business customers, presenting tailored wireless, wireline, and advanced solutions.

You'll conduct needs assessments, prepare proposals, close deals, and maintain CRM records while collaborating with internal teams to ensure service delivery and meet sales targets in a dynamic, customer-focused environment.

Qualifications

• Experience in B2B account management or customer success for SMBs.
• Proven ability to assess customer needs and translate them into tailored solutions.
• Strong relationship-building, negotiation, and communication skills.
• Able to manage multiple accounts and prioritize activities.
• Experience using CRM or sales management tools to track opportunities.
• Hybrid work readiness with in-person client visits in Western Kentucky area.

Responsibilities

• Identify customer needs and present tailored wireless and business solutions.
• Prepare proposals, negotiate terms, and close sales to meet targets.
• Maintain accurate CRM records and monitor account performance.
• Schedule and conduct virtual and in-person client meetings.
• Collaborate with internal teams to ensure service delivery and issue resolution.

Skills

Relationship building

Needs assessment

Solution presentation

CRM tools

Multi-account management

Negotiation

Education

High school diploma or equivalent

Bachelor’s degree in Business, Communications, Marketing, or related field

Tools

CRM systems

Job description

Verizon Business in the United States is hiring an Account Manager–SMB in Paducah, KY with hybrid work flexibility. You will manage and grow relationships with small and mid-sized business customers, presenting tailored wireless, wireline, and advanced solutions.

You'll conduct needs assessments, prepare proposals, close deals, and maintain CRM records while collaborating with internal teams to ensure service delivery and meet sales targets in a dynamic, customer-focused environment.