Hybrid ServiceNow Engineer – Cloud One Mission (Secret)

Ses Corporation; Huntsville (AL); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

STD

LTD

Company paid Life Insurance

401k with employer contribution

Paid Time Off

Pet Insurance

Job summary

SES Corporation seeks a ServiceNow Engineer to support the U.S. Air Force Cloud One Architecture and Common Shared Services contract.

The role involves modernizing a global multi-cloud environment to enhance system resiliency, security, and cost effectiveness for a critical mission. The position is hybrid remote with travel to or onsite as needed; candidates should be near Hanscom AFB, MA or work in Huntsville, AL.

Qualifications

• Bachelor's Degree required with 8+ years of experience
• Active Secret clearance required; US citizenship
• Certifications: CompTIA Security+ (IAT-2) and ServiceNow CSA
• Experience with ServiceNow implementations and ITSM/CSM workflows

Responsibilities

• Catalog Development: Build/maintain Service Catalog items, record producers, and complex order guides using Flow Designer
• Core Configuration: Write/maintain Business Rules, Client Script, UI Policies, UI Actions, Data Policies
• CSM Playbooks: Design and update PAD workflows and customer-facing Playbooks
• Workspace Configuration: Customize Configurable Workspaces for ITSM agents and CSM reps
• Access & Security: Manage user roles, group membership, and ACLs
• Platform Maintenance: Update forms/views/fields/notification templates
• Reporting & Dashboards: Create/Distribute standard reports and dashboards; automate tracking
• Testing & Quality: Perform unit testing and participate in peer code reviews

Skills

Secret clearance

US Citizenship

Security+ or equivalent

ServiceNow CSA

Communication

Stakeholder engagement

DevSecOps familiarity

Agile methodologies

Customer service

ServiceNow implementations

Education

Bachelor's Degree

Tools

ServiceNow

Job description

SES Corporation seeks a ServiceNow Engineer to support the U.S. Air Force Cloud One Architecture and Common Shared Services contract.

The role involves modernizing a global multi-cloud environment to enhance system resiliency, security, and cost effectiveness for a critical mission. The position is hybrid remote with travel to or onsite as needed; candidates should be near Hanscom AFB, MA or work in Huntsville, AL.