Senior ServiceNow Engineer – DoD Cloud, Automation & IAM

Cyber Security Jobs; Alabama; Hybrid; USD 108,000 - 195,000; Full time

Job summary

Leidos in the United States is seeking a ServiceNow Engineer to join the Air Force Cloud One Architecture and ACSS program. The role supports a large multi-cloud environment, modernizing enterprise cloud services to improve mission resiliency, security, and cost effectiveness.

Location is hybrid remote; onsite as needed with a preference for candidates near Hanscom AFB, Boston, MA. Primary duties include catalog development, configuration, workflows, workspace support, access controls, platform

Qualifications

• Bachelor’s degree with 8+ years or Master’s with 6+ years of experience
• Secret clearance required
• US citizenship required
• CompTIA Security+ or equivalent (IAT-2)
• Excellent facilitation, communication, and stakeholder engagement skills
• Able to work in a fast-paced, mission-driven environment
• Strong documentation and cross-functional collaboration skills
• Familiar with DevSecOps principles and practices
• Familiar with Agile methodologies such as Scrum or Kanban
• Experience with ServiceNow implementations
• ServiceNow CSA certification is preferred

Responsibilities

• Catalog development: build and optimize Service Catalog items and order guides
• Configure Business Rules, Client Scripts, UI Policies and Data Policies
• Design and update PAD workflows and customer-facing Playbooks
• Configure and support Configurable Workspaces for ITSM and CSM teams
• Manage user roles, groups, and Access Control Lists (ACLs)
• Maintain forms, views, fields, and notification templates
• Create and distribute standard reports and dashboards
• Perform unit testing and participate in peer code reviews before production

Skills

Facilitation & communication

Stakeholder engagement

Cross-functional collaboration

DevSecOps familiarity

Agile methods (Scrum/Kanban)

Customer service excellence

Education

Bachelor’s degree

Master’s degree

Tools

ServiceNow implementations

CSA certification

CSA/CAD/CIS-ITSM/CIS-CSM certs

Job description

Leidos in the United States is seeking a ServiceNow Engineer to join the Air Force Cloud One Architecture and ACSS program. The role supports a large multi-cloud environment, modernizing enterprise cloud services to improve mission resiliency, security, and cost effectiveness.

Location is hybrid remote; onsite as needed with a preference for candidates near Hanscom AFB, Boston, MA. Primary duties include catalog development, configuration, workflows, workspace support, access controls, platform