Hybrid ServiceNow Developer — Build Scalable Workflows

RSM US LLP; Atlanta (GA); Hybrid; USD 85,000 - 162,000; Full time

Benefits offered by this job

Hybrid work model

Discretionary bonus

Job summary

RSM US LLP is seeking an experienced ServiceNow Developer to design, develop, and implement scalable ServiceNow solutions for enterprise clients in a hybrid work environment. You will translate complex business requirements into maintainable configurations, build integrations, and contribute to the full lifecycle of ServiceNow projects.

The role requires hands-on development experience with JavaScript, UI policies, Flow Designer, and Integrations, plus strong collaboration with architects,

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• Approximately 3+ years ServiceNow development and configuration experience.
• Experience with JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, Flow Designer, and/or workflows.
• Experience configuring, customizing, and supporting ServiceNow applications in an enterprise environment.
• Experience with web technologies and integration methods such as JavaScript, HTML, CSS, XML, REST, SOAP, LDAP, AD, and SSO.

Responsibilities

• Design, develop, configure, test, and deploy solutions on the ServiceNow platform based on business and technical requirements.
• Develop and customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs, Flow Designer, and workflows.
• Translate business requirements and user stories into scalable, maintainable ServiceNow solutions.
• Configure and enhance ServiceNow modules and applications, including forms, tables, workflows, notifications, integrations, and platform functionality.
• Develop and maintain integrations between ServiceNow and third‑party systems using REST/SOAP APIs, IntegrationHub, SSO, LDAP, and Active Directory where applicable.
• Participate throughout the full ServiceNow implementation lifecycle, including requirements gathering, solution design, development, testing, deployment, and post‑production support.
• Troubleshoot technical issues, perform root‑cause analysis, and implement enhancements and fixes across ServiceNow environments.
• Support ServiceNow upgrades, releases, installations, and platform maintenance while identifying and resolving potential impacts to custom functionality.
• Create and maintain technical documentation, including solution designs, configuration documentation, process flows, user stories, and deployment documentation.
• Partner closely with architects, business analysts, functional consultants, administrators, and client stakeholders to deliver effective ServiceNow solutions.
• Apply ServiceNow development best practices with a focus on platform scalability, maintainability, security, and minimizing unnecessary customization.
• Stay current on ServiceNow releases, platform capabilities, and development best practices and recommend opportunities to leverage new functionality.

Skills

ServiceNow development

JavaScript

REST/SOAP

UI Policies

IntegrationHub

Education

Bachelor’s degree in Information Technology or related field

Tools

Flow Designer

IntegrationHub

Active Directory

LDAP

Job description

RSM US LLP is seeking an experienced ServiceNow Developer to design, develop, and implement scalable ServiceNow solutions for enterprise clients in a hybrid work environment. You will translate complex business requirements into maintainable configurations, build integrations, and contribute to the full lifecycle of ServiceNow projects.

The role requires hands-on development experience with JavaScript, UI policies, Flow Designer, and Integrations, plus strong collaboration with architects,