ServiceNow Solutions Engineer — Hybrid

RSM US LLP; Houston (TX); Hybride; USD 85 000 - 162 000; Plein temps

Résumé du poste

RSM US LLP in Houston, TX is seeking an experienced ServiceNow Developer to design, configure, and deploy solutions on the ServiceNow platform. You will translate business requirements into scalable technical solutions and collaborate with architects, analysts, and clients to deliver measurable outcomes.

The role focuses on developing and customizing ServiceNow modules using Business Rules, Client Scripts, UI Policies, and Integrations, while supporting upgrades and providing thorough

Qualifications

• Bachelor's degree in IT, MIS, CS or equivalent experience.
• 3+ years hands-on ServiceNow development and configuration.
• Experience configuring and supporting ServiceNow in an enterprise environment.
• Experience across a full-cycle ServiceNow implementation from requirements to deployment.
• Strong communication skills with ability to explain technical concepts to diverse stakeholders.
• Ability to work in a collaborative, client-facing consulting setting.

Responsabilités

• Design, develop, configure, test, and deploy ServiceNow solutions from requirements.
• Develop and customize ServiceNow apps using Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs, Flow Designer, and workflows.
• Translate business requirements into scalable, maintainable ServiceNow solutions.
• Configure and enhance modules including forms, tables, workflows, and integrations.
• Build integrations with REST/SOAP APIs and third‑party systems; use IntegrationHub, SSO, LDAP or AD as applicable.
• Participate in full implementation lifecycle from requirements to post-production support.
• Troubleshoot issues, perform root-cause analysis, and implement improvements across environments.
• Support upgrades, releases, and platform maintenance while assessing impacts to custom functionality.
• Create and maintain technical documentation and solution designs.
• Collaborate with architects, analysts, consultants, and client stakeholders to deliver effective ServiceNow solutions.
• Promote best practices for scalable, secure, and minimal customization development.

Connaissances

ServiceNow development

ServiceNow configuration

Requirements gathering

Client-facing communication

Collaboration with stakeholders

Formation

Bachelor's degree in IT / MIS / CS or equivalent

Outils

REST/SOAP APIs

IntegrationHub

Flow Designer

SSO

LDAP/Active Directory

Description du poste

RSM US LLP in Houston, TX is seeking an experienced ServiceNow Developer to design, configure, and deploy solutions on the ServiceNow platform. You will translate business requirements into scalable technical solutions and collaborate with architects, analysts, and clients to deliver measurable outcomes.

The role focuses on developing and customizing ServiceNow modules using Business Rules, Client Scripts, UI Policies, and Integrations, while supporting upgrades and providing thorough