Hybrid Service Operations Coordinator

Burner Design and Control / BDC; Hazelwood (MO); Hybrid; USD 33,000 - 40,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision coverage

HSA and FSA options

Paid time off & holidays

Disability & life insurance

Job summary

Burner Design and Control (BDC) in Hazelwood, MO is seeking a Service Operations Administrator I to coordinate orders, technicians, schedules, and parts, ensuring accurate and efficient service delivery with strong customer support.

The role requires 3–5 years in field service coordination, solid organizational and communication skills, and experience with ERP systems such as Sage. This is a hybrid office-based position with a competitive pay range of $24–$29 per hour plus benefits.

Qualifications

• 3–5 years in field service support or service operations.
• Strong organizational and communication skills.
• Experience with ERP systems (e.g., Sage).

Responsibilities

• Coordinate full order-to-delivery for Parts and Field Service.
• Build and manage service estimates, sales orders, and customer requests.
• Coordinate scheduling, logistics, and preparation for service execution.
• Maintain accurate system data and support billing readiness.
• Communicate with customers and internal teams to resolve issues.
• Collaborate with Field Service Managers, Sales, Estimation, and Accounting.

Skills

Field service coordination

Communication

Follow-through

Tools

ERP systems (Sage)

Job description

Burner Design and Control (BDC) in Hazelwood, MO is seeking a Service Operations Administrator I to coordinate orders, technicians, schedules, and parts, ensuring accurate and efficient service delivery with strong customer support.

The role requires 3–5 years in field service coordination, solid organizational and communication skills, and experience with ERP systems such as Sage. This is a hybrid office-based position with a competitive pay range of $24–$29 per hour plus benefits.