Service & Dispatch Coordinator – Scheduling & Ops

Miner, LTD; Auburn (WA); Presencial; USD 52.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay with bonus

Full benefits from day one

PTO and paid holidays

Training and mentoring

Advancement opportunities

Descripción de la vacante

Miner Ltd in Auburn, WA seeks a Service Coordinator to facilitate effective communication between Field Service Technicians and customers, schedule calls, assign work orders, and support warehouse activities. The role ensures timely maintenance of customer warehouse equipment and high customer satisfaction.

The position requires organizational skills, reliability, and a strong service mindset, with potential involvement in accounting and administrative tasks as needed.

Formación

• Excellent communication skills in a professional setting.
• Strong organizational and planning abilities are required.
• Proven ability to manage multiple tasks and priorities.

Responsabilidades

• Coordinate service requests and dispatch technicians with the right skills and parts.
• Maintain clear communication with customers and technicians to ensure satisfaction.
• Schedule maintenance with customers and document activities in the system.
• Assist in accounts payable/receivable duties and data entry for service orders.

Conocimientos

Communication skills

Organization skills

Customer service

Multitasking

Educación

GED or High School degree

Herramientas

MS Office

CRM software

Descripción del empleo

Miner Ltd in Auburn, WA seeks a Service Coordinator to facilitate effective communication between Field Service Technicians and customers, schedule calls, assign work orders, and support warehouse activities. The role ensures timely maintenance of customer warehouse equipment and high customer satisfaction.

The position requires organizational skills, reliability, and a strong service mindset, with potential involvement in accounting and administrative tasks as needed.