Hybrid Senior ServiceNow Developer — ITSM/ITOM Expert

Panda Restaurant Group; Rosemead (CA); Hybrid; USD 108,500 - 115,250; Full time

Benefits offered by this job

401K with company match

Yearly bonus opportunity

Full medical, dental, and vision

On-site fitness center

Continuous education assistance

Paid time off

Job summary

Panda Restaurant Group seeks a skilled ServiceNow Developer to enhance our technical capabilities. The role involves integrating ServiceNow with various business applications and providing valuable insights in process improvements.

You will work closely with business users and technical teams to solve complex issues, document processes, and train users. A robust background in ServiceNow's core modules is required for this full-time position.

Qualifications

• Minimum 5 years as a Service Management professional configuring core modules.
• Experience with ServiceNow tool solution delivery.
• Maintains technical expertise and current standards.

Responsibilities

• Builds relationship mappings in ServiceNow CMDB.
• Implements changes to the ITIL process.
• Documents knowledge articles and conducts training.

Skills

Technical Insight

ServiceNow Configuration

Business Analysis

Scripting

API Integration

Team Collaboration

Education

Bachelor’s degree in Computer Science

ITIL Foundation certification

ServiceNow Administrator/Developer Certification

Certified ServiceNow Implementation Specialist

Certified ServiceNow Developer

Tools

ServiceNow

Discovery Tools

POS Systems

Active Directory

Job description

Panda Restaurant Group seeks a skilled ServiceNow Developer to enhance our technical capabilities. The role involves integrating ServiceNow with various business applications and providing valuable insights in process improvements.

You will work closely with business users and technical teams to solve complex issues, document processes, and train users. A robust background in ServiceNow's core modules is required for this full-time position.