Must be local to GA || Sr. ServiceNow Developer

VLS Systems Inc; Atlanta (GA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Flexible work arrangements

Professional development opportunities

Job summary

A technology solutions company in Atlanta is seeking a Senior ServiceNow Developer. This role requires designing and implementing innovative ServiceNow solutions to enhance IT service management. The ideal candidate should have 5+ years of experience with ServiceNow development and relevant ITSM knowledge. Mentoring junior developers and troubleshooting platform issues will be key responsibilities. This is a contract position that allows for hybrid work, starting onsite before shifting to a flexible model, ensuring effective integration of IT operations.

Qualifications

• At least 5+ years of hands-on experience with ServiceNow development and administration.
• Strong understanding of ITSM and ITOM processes, including workflows and automation.
• Relevant certifications (e.g., ServiceNow Certified Application Developer) are highly desirable.

Responsibilities

• Design, develop, and implement ServiceNow solutions, including customizations and integrations.
• Collaborate with stakeholders to gather, analyze, and refine requirements.
• Troubleshoot and resolve technical issues on the ServiceNow platform.

Skills

ServiceNow development

ITSM processes

Problem-solving

Communication skills

Education

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

Job description

Sr. ServiceNow Developer

Must be local to GA.

As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows. Collaborating closely with stakeholders, you will translate business requirements into innovative technical solutions, troubleshoot issues, and ensure seamless integration with existing systems. Your expertise will drive efficiency and innovation in the organization’s use of ServiceNow.

The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st. This is a contract position.

Responsibilities

• Design, develop, and implement ServiceNow solutions, including customizations and integrations.
• Collaborate with stakeholders to gather, analyze, and refine requirements.
• Customize and configure ServiceNow applications, modules, and workflows.
• Troubleshoot and resolve technical issues on the ServiceNow platform.
• Develop and maintain technical documentation, including system designs and user guides.
• Mentor junior developers and contribute to the team’s technical growth.
• Stay updated on the latest ServiceNow features and industry best practices.
• Ensure compliance with coding standards, security policies, and best practices.
• Conduct code reviews and actively participate in design discussions.
• Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 5+ years of hands‑on experience with ServiceNow development and administration.
• Strong understanding of ITSM and ITOM processes, including workflows and automation.
• Proven experience with ServiceNow modules such as ITSM (IT Service Management), CSM (Customer Service Management also called PSDS), and HAM (Hardware Asset Management).
• Familiarity with Agile/Scrum methodologies for project delivery.
• Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable.
• Excellent problem‑solving skills and attention to detail.
• Strong communication and collaboration skills to work effectively with cross‑functional teams.

Hybrid (Remote and Onsite) – the candidate’s first day is onsite, with onsite on-demand basis thereafter.

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