Hybrid Senior Process Analyst: Drive Operational Excellence

Blue Shield of CA; Long Beach (CA); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Blue Shield of CA is seeking a Senior Business Process Analyst to lead operational initiatives and translate complex information into actionable recommendations. The role emphasizes process documentation, continuous improvement, KPI reporting, and stakeholder management within a hybrid, in-office environment.

The candidate should have 5+ years of relevant experience, strong analytical and communication skills, and familiarity with tools like Facets, Jira, Planview, SQL, and Excel.

Qualifications

• Bachelor's degree or equivalent with 4 years of additional relevant experience.
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Skills

Process documentation

Continuous improvement

Stakeholder management

Performance metrics

Time management

Analytical skills

Written communication

ASQ Lean/Six Sigma

Education

Bachelor's degree or equivalent

Tools

Facets

Jira

Rovo

Service Marketplace

Nexus

Planview

SQL

Microsoft Access

Excel

Copilot

Job description

Blue Shield of CA is seeking a Senior Business Process Analyst to lead operational initiatives and translate complex information into actionable recommendations. The role emphasizes process documentation, continuous improvement, KPI reporting, and stakeholder management within a hybrid, in-office environment.

The candidate should have 5+ years of relevant experience, strong analytical and communication skills, and familiarity with tools like Facets, Jira, Planview, SQL, and Excel.