Hybrid Senior Instructional Designer - Healthcare Training

West Pharmaceutical Services, Inc; Exton (PA); Hybrid; USD 95,000 - 130,000; Full time

Job summary

West Pharmaceutical Services, Inc. is seeking a Senior Instructional Designer for a hybrid role based in Exton, PA.

The role requires onsite presence at least three days per week and involves partnering with cross-functional teams to design, develop, and implement learning solutions that enhance performance and ensure regulatory compliance. The ideal candidate has a Bachelor's degree in a related field and at least five years of instructional design experience, with proficiency in Articulate

Qualifications

• Bachelor’s degree in Instructional Design, Education, Learning & Development, Human Resources, Organizational Development, Communications, Business, or related field or equivalent experience.

Responsibilities

• Partner with business leaders, HR, Quality, Operations, HSE, SMEs, and Learning & Development to identify learning needs, performance gaps, audience requirements, and desired business outcomes.
• Conduct needs analyses, task analyses, audience analyses, and content reviews to determine the most appropriate learning approach.
• Design and develop learning solutions using instructional design methodologies such as ADDIE, SAM, Bloom’s Taxonomy, adult learning principles, and other evidence-based learning practices.
• Develop learning objectives, curriculum maps, course outlines, storyboards, facilitator guides, participant guides, knowledge checks, assessments, practical exercises, job aids, OJT materials, and performance support tools.
• Develop assessments, evaluations, knowledge checks, practice activities, and application-based exercises to measure learner understanding and training effectiveness.
• Build and maintain learning content using authoring tools such as Articulate Storyline, Articulate Rise, Adobe Captivate, Camtasia, or similar platforms.
• Manage multiple instructional design projects simultaneously while meeting agreed timelines, quality expectations, and stakeholder needs.
• Coordinate with local and global Learning & Development colleagues to support consistent learning design standards, templates, processes, and best practices.
• Use AI-enabled tools and emerging technologies responsibly and in alignment with company standards, data privacy expectations, and quality requirements.

Skills

Instructional design

Adult learning

Needs analysis

Storyline

Rise

Captivate

Project management

Stakeholder engagement

LMS

Communication

Education

Bachelor’s degree

Tools

Articulate Storyline

Articulate Rise

Adobe Captivate

Camtasia

EasyGenerator

Job description

West Pharmaceutical Services, Inc. is seeking a Senior Instructional Designer for a hybrid role based in Exton, PA.

The role requires onsite presence at least three days per week and involves partnering with cross-functional teams to design, develop, and implement learning solutions that enhance performance and ensure regulatory compliance. The ideal candidate has a Bachelor's degree in a related field and at least five years of instructional design experience, with proficiency in Articulate