Hybrid Senior Enterprise Architect: ServiceNow + Moveworks

Eliassen Group; Orlando (FL); Hybrid; USD 116,000 - 129,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k with company matching

Life insurance

Job summary

Eliassen Group is seeking a Senior SME to architect and evolve enterprise-grade integrations across ServiceNow, Moveworks, agentic AI platforms, HR technologies, and other core systems.

You will define strategic roadmaps, lead cross-functional initiatives, and mentor teams to deliver secure, scalable, and reliable platforms unifying AI, ITSM, and automation to boost productivity and the employee experience.

Qualifications

• 10+ years of relevant experience in architecture, engineering, or product leadership in enterprise environments.
• Enterprise and solution architecture experience in large, complex, geographically distributed settings.
• Background in ITSM, automation, and AI-enabled platforms.

Responsibilities

• Define and own end-to-end architecture integrating ServiceNow with Moveworks and other AI copilots for intelligent workflow orchestration and automation.
• Develop and maintain technical roadmaps, standards, and reference architectures for ServiceNow, Moveworks, and related platforms.
• Partner across architecture, engineering, product, and operations to translate requirements into designs and implementation strategies.
• Lead solution discovery and design for complex multi-system integrations spanning ServiceNow, Moveworks, HRIS, and enterprise applications.
• Influence senior stakeholders and drive adoption of strategic architectural approaches.
• Establish and evolve taxonomies, data models, standards, and governance to ensure data validity and integrity.
• Create documentation and current-state, transition-state, and future-state architecture diagrams.
• Define and track confidence and performance metrics for continuous improvement.
• Ensure seamless integration between ServiceNow and Moveworks capabilities and IT and business processes.
• Promote cross-functional innovation and operational excellence.
• Serve as a strategic problem-solver, mentor, and thought leader across AI, automation, and ITSM.

Skills

Enterprise architecture

ServiceNow

ITSM

Automation

AI integration

Stakeholder influence

Mentoring

Roadmap development

Cross-functional leadership

Education

Bachelor's degree in Computer Science, Information Systems, Software Engineering, Electrical/Electronics Engineering, Business, Technology

TOGAF certification

ITIL certification

Tools

Moveworks

HRIS

ServiceNow

Documentation tools

Job description

Eliassen Group is seeking a Senior SME to architect and evolve enterprise-grade integrations across ServiceNow, Moveworks, agentic AI platforms, HR technologies, and other core systems.

You will define strategic roadmaps, lead cross-functional initiatives, and mentor teams to deliver secure, scalable, and reliable platforms unifying AI, ITSM, and automation to boost productivity and the employee experience.