Hybrid Senior Contracts Manager - SaaS & Tech Deals

EPIND Epicor India; Northern (KY); Hybrid; USD 82,000 - 131,000; Full time

Benefits offered by this job

Hybrid work model

Competitive compensation & benefits

Career development opportunities

Job summary

Epicor is seeking a Senior Contracts Manager to partner with Legal and business teams on review, drafting, negotiation, and administration of complex technology agreements. You’ll handle SaaS, licensing, cloud, and services contracts and support risk management across departments.

The role requires senior-level negotiation skills, deep understanding of contract lifecycle steps, and the ability to improve processes and templates. Hybrid US-based work arrangement is available.

Qualifications

• Bachelor’s degree or equivalent relevant experience required.
• Five or more years of experience in contract management, commercial contracting, legal operations, or a related field.
• Two or more years of experience supporting technology, software, SaaS, cloud, or professional services agreements, preferably in-house or within a corporate legal function.
• Demonstrated experience independently negotiating customer-facing commercial agreements, including agreements with enterprise customers.
• Experience partnering with Sales or other commercial organizations in a high-volume contracting environment.
• Experience with contract lifecycle management systems, contract automation tools, or legal operations platforms preferred; Agiloft or similar systems a plus.
• Contract management, paralegal, or legal/commercial certification such as NCMA, CPCM, or CCCM preferred.

Responsibilities

• Draft, review, negotiate, and administer complex commercial agreements in alignment with company policies, business objectives, and approved contracting standards.
• Lead negotiations with customers, suppliers, partners, and their procurement, legal, privacy, information security, and executive stakeholders.
• Advise internal stakeholders on contract structure, obligations, risks, fallback positions, and negotiation strategy.
• Support the contract lifecycle from intake and initial review through execution, implementation, renewal, amendment, and closeout.
• Identify, assess, document, and escalate contractual, commercial, operational, privacy, security, and compliance risks.
• Prepare contract summaries, approval materials, and risk assessments that clearly communicate material commitments and required actions.
• Maintain and improve contract templates, playbooks, clause libraries, negotiation guidance, and contracting processes.
• Manage legal intake, coordinate stakeholder input, and support prioritization of contracting matters.
• Identify opportunities to improve contracting operations and data quality; strengthen cross-functional collaboration.
• Extract and maintain key obligations, renewal dates, and other contract data for business use; provide mentorship to other contracts professionals.

Skills

Contract negotiation

SaaS

Cloud services

Software licensing

Data processing

Privacy/compliance

Risk assessment

Executive communication

Education

Bachelor’s degree or equivalent

Tools

Agiloft

Job description

Epicor is seeking a Senior Contracts Manager to partner with Legal and business teams on review, drafting, negotiation, and administration of complex technology agreements. You’ll handle SaaS, licensing, cloud, and services contracts and support risk management across departments.

The role requires senior-level negotiation skills, deep understanding of contract lifecycle steps, and the ability to improve processes and templates. Hybrid US-based work arrangement is available.