Hybrid Senior Commercial Client Relations Lead

Fulton Bank, N.A.; Cockeysville (MD); Hybrid; USD 52,000 - 86,000; Full time

Benefits offered by this job

Medical plans & Rx

FSA/HSA

Dental & Vision

Life insurance

401(k) + ESPP

PTO & holidays

Disability & parental leave

Adoption assistance

Educational assistance

Wellness program

Job summary

Fulton Bank seeks a Senior Commercial Client Relationships Specialist to support the Commercial Sales Team from Hunt Valley, MD. This hybrid role involves coordinating proposals, onboarding, and client service, with travel as needed.

You will lead complex client interactions, manage multi-task work streams, and mentor junior staff while ensuring regulatory compliance and accurate reporting.

Qualifications

• 5+ years administration in a financial institution or sales environment.
• 7+ years commercial bank sales support or similar senior role.
• Experience with client onboarding and complex banking processes.
• Proficiency in MS Office and CRM tools.

Responsibilities

• Lead development of proposals, pitchbooks, and client materials.
• Coordinate meetings and travel for the Commercial Banking team.
• Support onboarding and commercial deposit account openings.
• Provide exceptional client service and handle account inquiries.
• Manage events, sponsorships, and community activities.
• Develop and maintain office procedures for compliance.
• Oversee printing, scanning, and document processing.
• Plan internal events and vendor coordination.
• Manage T&E, PTO, and payroll matters for the team.
• Mentor junior team members and liaise between departments.
• Ensure timely collection of financial deliverables and reporting.

Skills

Superior communication

Interpersonal skills

Microsoft Office Suite

Attention to detail

Sales knowledge

Education

High School Diploma

Bachelor's degree preferred

Job description

Fulton Bank seeks a Senior Commercial Client Relationships Specialist to support the Commercial Sales Team from Hunt Valley, MD. This hybrid role involves coordinating proposals, onboarding, and client service, with travel as needed.

You will lead complex client interactions, manage multi-task work streams, and mentor junior staff while ensuring regulatory compliance and accurate reporting.