Hybrid Security Operations & Office Support Manager

Ryan; Plano (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid Work Options

Award-Winning Culture

Generous PTO benefits

14-Weeks of 100% Paid Leave for New-?)

Gym membership reimbursement

Benefits Eligibility Day One

401K with Employer Match

Tuition Reimbursement

Fertility Assistance Program

Sabbatical Eligibility

Job summary

Ryan is seeking a Manager, Security Operations and Office Support to oversee telephone switchboard, reception, and global physical security within the Real Estate, Facilities and Office Services department. You will help establish and enforce security policies to safeguard employees, clients and assets.

The role requires Bachelor’s degree and 3–5 years of supervisory experience in a customer-service field, with strong leadership and vendor-management skills.

Qualifications

• Bachelor’s degree and 3–5 years supervisory experience in a customer-service related field.
• Experience leading security and office-support operations.
• Proficient in MS Office and corporate security systems.
• Ability to manage budgets and vendor relationships.

Responsibilities

• Oversees the operations of the telephone switchboard, reception functions and global physical security.
• Establishes and oversees global physical security policies and procedures.
• Maintains continuity of telephone coverage, reception, and security services for employees and clients.
• Supervises scheduling of team members to ensure quality service during business hours and special events.
• Manages security access control systems and performs routine troubleshooting.

Skills

People leadership

Operations management

Security awareness

Vendor coordination

Budgeting

Customer service mindset

Education

Bachelor's degree

Tools

Microsoft Office

Workday

Job description

Ryan is seeking a Manager, Security Operations and Office Support to oversee telephone switchboard, reception, and global physical security within the Real Estate, Facilities and Office Services department. You will help establish and enforce security policies to safeguard employees, clients and assets.

The role requires Bachelor’s degree and 3–5 years of supervisory experience in a customer-service field, with strong leadership and vendor-management skills.