Hybrid Scheduling Specialist - Patient Access

RWJBarnabas Health; Oceanport (NJ); Híbrido; USD 29.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Medical Insurance

Dental Insurance

Retirement Plans

Tuition Reimbursement

Descripción de la vacante

RWJBarnabas Health is seeking a Centralized Access Rep I on the Scheduling Team at the System Business Office in Oceanport, NJ. This hybrid full-time role supports patient access and revenue cycle by accurately scheduling hospital and physician services and handling demographic and insurance data with care.

Candidates should have a high school education, customer service experience, and medical scheduling experience; familiarity with medical terminology and hospital systems is a plus; ability to

Formación

• High school education or equivalent with emphasis on computer literacy and communication skills.
• Customer service experience.
• Previous experience with medical scheduling or patient access.
• Knowledge of medical terminology, hospital financial systems, and insurance processes is preferred.
• You can commute to Oceanport, NJ as business needs may require.

Responsabilidades

• Work in a busy call center environment with measurable key performance indicator goals.
• Schedule appointments across facilities, ensuring patient care and experience.
• Demonstrate patience and empathy with excellent customer service skills.
• Show excellent computer skills working on multiple screens and using various technology.

Conocimientos

Customer service

Medical scheduling

Communication skills

Computer literacy

Educación

High school education or equivalent

Herramientas

Medical scheduling systems

Hospital financial systems

Insurance processes

Descripción del empleo

RWJBarnabas Health is seeking a Centralized Access Rep I on the Scheduling Team at the System Business Office in Oceanport, NJ. This hybrid full-time role supports patient access and revenue cycle by accurately scheduling hospital and physician services and handling demographic and insurance data with care.

Candidates should have a high school education, customer service experience, and medical scheduling experience; familiarity with medical terminology and hospital systems is a plus; ability to