Hybrid Salesforce Solution Engineer — Secure Integrations

nc

North Carolina

Hybrid

USD 88,000 - 131,000

Full time

11 days ago
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Job summary

The Salesforce Solution Engineer at the North Carolina Department of Health and Human Services IT division will support and enhance the PATH NC child welfare system, delivering scalable Salesforce solutions integrated with MuleSoft, Power BI, Synapse, and mainframe technologies.

You will lead the design, configuration, and delivery while ensuring reliability, data quality, and security; troubleshoot within SLAs; translate stakeholder needs into practical enhancements; and guide data-flow

Qualifications

  • Bachelor's degree in computer science or IT field with four years of progressive business app experience.
  • Alternative: Associate degree with five years of progressive experience in business application consulting or development.
  • High school/GED with eight years of relevant experience in business application consulting or development.
  • Experience leading Salesforce solution design and delivery, including configuration, standards, and governance.

Responsibilities

  • Leads Salesforce solution design and delivery by defining technical standards and guiding configuration decisions.
  • Designs and implements Salesforce solutions using Flows, custom objects, validation rules, and security controls.
  • Builds and maintains integrations through MuleSoft and Salesforce APIs with high data quality.
  • Troubleshoots Salesforce issues within SLAs to improve stability and user satisfaction.
  • Translates stakeholder requirements into Salesforce enhancements to improve adoption and metrics.

Skills

Salesforce design leadership
Flows and objects
Salesforce integrations
Troubleshooting SLAs
Stakeholder requirements translation

Education

Bachelor's degree in CS/IT
Associate degree in CS/IT
High School diploma + relevant experience

Tools

Salesforce
MuleSoft
Power BI
Synapse
Mainframe

Job description

The Salesforce Solution Engineer at the North Carolina Department of Health and Human Services IT division will support and enhance the PATH NC child welfare system, delivering scalable Salesforce solutions integrated with MuleSoft, Power BI, Synapse, and mainframe technologies.

You will lead the design, configuration, and delivery while ensuring reliability, data quality, and security; troubleshoot within SLAs; translate stakeholder needs into practical enhancements; and guide data-flow

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