Senior Salesforce & Systems Engineer – Hybrid

CareFirst BlueCross BlueShield

Baltimore (MD)

Hybrid

USD 99,000 - 196,000

Full time

9 days ago

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Job summary

CareFirst BlueCross BlueShield in Baltimore seeks an experienced Salesforce/IT professional to support Provider Information and Operations by analyzing system capabilities, automating processes, and ensuring data integrity across integrated healthcare systems.

This hybrid role requires 5 years of relevant experience, Salesforce certifications, and collaboration with business and IT teams to design scalable solutions.

Qualifications

Bachelor's Degree in IT or CS or equivalent experience.
Minimum 5 years of software, hardware and/or systems engineering experience.
Salesforce BA/Developer/Admin certifications preferred.
ITIL Foundations v3 within 180 days preferred.
Strong problem-solving and collaboration across teams.

Responsibilities

Supports and optimizes Salesforce and enterprise healthcare applications across Provider Information domains.
Monitors jobs, interfaces, and data processing; investigates failures; ensures data integrity.
Develops and implements solutions to prevent recurring issues and coordinates incident resolution.
Assists with configuration, enhancements, automation, and system integrations.
Evaluates new capabilities and supports Salesforce enhancements.
Keeps knowledge up-to-date by learning and networking.

Skills

Programming languages

Microsoft Office

Collaboration across teams

Communication skills

Education

Bachelor's Degree in Information Technology or Computer Science

Tools

Salesforce

Job description

This hybrid role requires 5 years of relevant experience, Salesforce certifications, and collaboration with business and IT teams to design scalable solutions.

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