Hybrid Sales Support Specialist (Remote/Flexible)

Joseph Joseph Ltd; New York (NY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health Benefits

401(k) with company match

Flexible work environment - in-office/

Job summary

Joseph Joseph Ltd. is expanding its U.S. sales team and seeks a Sales Coordinator to support key retail channels. You will provide day-to-day administrative support to the U.S. sales team and act as a primary contact for customers on product information, order status, and pricing.

You will collaborate across departments to drive growth, manage data, and assist with product launches, trade shows, and customer initiatives while delivering accurate, timely results in a fast-paced environment.

Qualifications

• 2+ years in sales support, sales administration, customer service, inside sales, or account coordination
• Strong organizational skills with ability to manage multiple priorities and deadlines
• Excellent verbal and written communication with a customer-focused approach
• Experience with customers and building positive business relationships; proficiency in Microsoft Office
• Attention to detail and accuracy; analytical for sales data insights
• Ability to work collaboratively across departments and levels of the organization
• Self-motivated and eager to learn within a sales organization
• Experience with retail customers, order management systems, or ERP is a plus
• Bachelor's degree in Business, Marketing, or related discipline preferred

Responsibilities

• Provide day-to-day administrative support to the U.S. sales team
• Serve as primary contact for customers regarding product information, order status, and pricing inquiries
• Support inside sales efforts, including calling and emailing customers daily
• Assist external brokers with off-price retail accounts and pricing coordination
• Prepare sales reports, presentations, and customer documentation
• Assist with new product launches, promotions, and customer initiatives
• Coordinate with Customer Service, Sales Operations, Supply Chain, Marketing, and Finance to resolve issues
• Maintain customer records, pricing files, and sales information in company systems
• Support trade shows, customer meetings, and sales events as required
• Contribute to continuous improvement initiatives as the organization grows

Skills

Organizational skills

Customer service

Written & verbal communication

Analytical mindset

Team collaboration

Education

Bachelor's degree in Business

Tools

Microsoft Excel

PowerPoint

Outlook

ERP systems

Job description

Joseph Joseph Ltd. is expanding its U.S. sales team and seeks a Sales Coordinator to support key retail channels. You will provide day-to-day administrative support to the U.S. sales team and act as a primary contact for customers on product information, order status, and pricing.

You will collaborate across departments to drive growth, manage data, and assist with product launches, trade shows, and customer initiatives while delivering accurate, timely results in a fast-paced environment.