Hybrid Sales Support Specialist – Growth & Impact

Hach; Loveland (CO); Ibrido; USD 37.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401(k)

Paid time off

Career development

Descrizione del lavoro

Hach, a Veralto company in Loveland, CO, is seeking a Sales Support Specialist to provide day-to-day support to the North America Sales organization, handling standard sales support activities with accuracy and responsiveness.

You will serve as the primary contact for assigned sales associates, process quotations, maintain CRM data, and collaborate with internal teams. The role offers a hybrid work arrangement and competitive benefits.

Competenze

• High school diploma or equivalent.
• Experience in a sales support, customer support, or administrative role.
• Working knowledge of ERP and CRM systems.
• Proficiency with Microsoft Office applications.
• Knowledge of customer support processes such as pricing, products, orders, and returns.
• Time management, multi-tasking skills, and ability to manage a busy workload with multiple competing priorities.
• Outstanding communication, de-escalation, and empathy skills with a "customer-centered" attitude.

Mansioni

• Prepare and process sales quotations and quote-to-order activities.
• Update CRM with opportunity and account information.
• Process sales credits changes and account ownership requests.
• Initiate no-charge orders, returns, credits, and demo orders.
• Collaborate with Bids, Manufacturing, Customer Service, and other teams.
• Escalate non-standard issues to senior team members.

Conoscenze

Sales support

Customer support

ERP systems

CRM systems

Microsoft Office

Multitasking

Communication

Formazione

High school diploma

Strumenti

Microsoft Office

Descrizione del lavoro

Hach, a Veralto company in Loveland, CO, is seeking a Sales Support Specialist to provide day-to-day support to the North America Sales organization, handling standard sales support activities with accuracy and responsiveness.

You will serve as the primary contact for assigned sales associates, process quotations, maintain CRM data, and collaborate with internal teams. The role offers a hybrid work arrangement and competitive benefits.