Hybrid Sales Support & Operations Coordinator

Bell Lumber & Pole Company; New Brighton (MN); Hybrid; USD 45,000 - 55,000; Full time

Job summary

Bell Lumber & Pole Company in New Brighton, MN is seeking a Sales Support Coordinator to assist the sales team with quotes, customer communications, and order processing on a hybrid schedule. You will maintain accurate data in the CRM and support timely order fulfillment.

The ideal candidate has at least one year of customer service experience, a bachelor's in business administration (preferred), and proficiency with Microsoft Office and CRM systems. HubSpot experience is a plus.

Qualifications

• Bachelor's degree in business administration or related field preferred.
• Minimum one year of customer service experience; sales support background helps.
• Microsoft Office Suite and CRM systems proficiency; HubSpot experience a plus.
• Positive, can-do attitude with ability to handle stressful workloads gracefully.
• Strong attention to detail and ability to build rapport across different levels.

Responsibilities

• Serve as the main contact for assigned customers and maintain relationships.
• Develop accurate quotes using market knowledge and guidance from Sales.
• Process purchase orders and manage multiple customers to deadlines.
• Escalate complex issues to the supervisor and coordinate with internal teams.
• Enter data into CRM and support order fulfillment.

Skills

Customer service mindset

Attention to detail

Communication & rapport building

Stress management

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Office Suite

CRM systems

HubSpot

Job description

Bell Lumber & Pole Company in New Brighton, MN is seeking a Sales Support Coordinator to assist the sales team with quotes, customer communications, and order processing on a hybrid schedule. You will maintain accurate data in the CRM and support timely order fulfillment.

The ideal candidate has at least one year of customer service experience, a bachelor's in business administration (preferred), and proficiency with Microsoft Office and CRM systems. HubSpot experience is a plus.