Hybrid Sales Success & Order Specialist

ZEISS Group; Dublin (CA); Híbrido; USD 39.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Vision Dental

401k Matching

Vacation and sick pay

Employee Assistance Programs

Descripción de la vacante

ZEISS Group in Dublin, CA is seeking a Sales Success Specialist to act as the primary contact for customer care and inquiries for ZEISS Meditec Consumables. You will prepare and enter sales orders into ERP/CRM and drive transactions to completion.

This role requires 3+ years in order administration or sales support, strong communication, and proficiency with Excel and ERP/CRM systems. It offers cross‑functional collaboration, a hybrid schedule, and a competitive benefits package.

Formación

• 3+ years of order administration, sales support and customer service experience.
• International order experience is highly desirable.
• Proficient with Microsoft Excel and ERP/CRM systems.
• Bi-lingual is a plus (English/Mandarin/German/Spanish).

Responsabilidades

• Process and enter sales orders into ERP/CRM to completion.
• Provide cross-functional communication and customer service within tight response times.
• Review configurations and build orders from inventory to order completion.
• Forecast, manage backlog, and release orders to revenue.
• Provide order status and shipment updates to customers and regional contacts.
• Collaborate across departments to prioritize orders and meet deadlines.

Conocimientos

Order administration

Sales support

Customer service

ERP/CRM systems

Bilingual (optional)

Microsoft Excel

Educación

College degree or equivalent

Herramientas

ERP/CRM software

Microsoft Excel

Descripción del empleo

ZEISS Group in Dublin, CA is seeking a Sales Success Specialist to act as the primary contact for customer care and inquiries for ZEISS Meditec Consumables. You will prepare and enter sales orders into ERP/CRM and drive transactions to completion.

This role requires 3+ years in order administration or sales support, strong communication, and proficiency with Excel and ERP/CRM systems. It offers cross‑functional collaboration, a hybrid schedule, and a competitive benefits package.